Is there a job opening for a Customer Success Manager in United States?

Apporto is currently hiring a Customer Success Manager in United States.

Does Apporto hire Customer Success Manager?

Apporto looking to hire a qualified Customer Success Manager in United States.

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Customer Success Manager

United States

565 Days ago

Save Job Job Expired

Job Description

Establish a relationship with assigned clients to provide a friendly customer experience.

Ensure retention and satisfaction of all assigned clients by delivering an overall dedicated and caring service.

Aid clients in onboarding, service implementation, and planning of service roll-out.

You will be coordinating other teams and their involvement in the rollout of the Apporto service.

You will also be assisting in supporting your assigned clients, in some cases via high tier support.

This is both a technical and a consultative role.

Requirements

Bachelor's degree or equivalent experience.

Experience in Customer Success or a TAM equivalent role.

Experience with Windows operating systems and overall Windows mechanics.

Strong understanding of Active Directory.

Networking experience is an added plus.

Understanding Mac OS X and Linux is an added plus.

Experience with Server OS is an added plus.

Experience with virtualization technology is an added plus, cloud or otherwise.

Application deployment and packaging is an added plus.

Understanding of various SSO technologies is an added plus.

Any cloud experience is also an added plus.

Having worked in higher education is an added plus.

Strong written and verbal communication skills.

The ability to provide application support or operating system support is greatly appreciated.

Detail oriented and analytical

Being able to triage issues based on symptoms and understanding the process of issue ownership, being able to delegate tasks is desired.

Demonstrated ability to increase customer satisfaction.

Outgoing, eager to learn new technologies, positive attitude, and team-oriented mindset - is a huge plus!

Benefits

You will receive a competitive salary, benefits, commission, and stock options. Employees describe the company culture as fun, friendly, collaborative, and driven. Since the company is growing fast, you will get the opportunity to grow your career.

Qualification

Bachelor's Degree

Key Skills Required

NetworkingActive DirectoryApplication DeploymentCaringCommunicationCustomer ExperienceCustomer SatisfactionCustomer SuccessDemonstrated AbilityEager To LearnImplementationLinuxMechanicsOnboardingOperating SystemOwnershipPackagingPositive AttitudeSystem SupportTriageVerbal CommunicationVirtualizationWritten and Verbal Communication

Job Overview

Job Function: Sales / Marketing and Advertising

Job Type: Full Time

Workplace Type: Remote

Experience Level: Associate

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company Name: Apporto

Recruiting People: HR Department

Website: https://www.apporto.com

Location

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