Is there a job opening for a Customer Service Representative in Tonawanda, NY, USA?

Shively Diversified Management Services is currently hiring a Customer Service Representative in Tonawanda, NY, USA. The ideal candidate has skills and work experience of 1 - 3 years of experience as Customer Service Representative.

Does Shively Diversified Management Services hire Customer Service Representative?

Shively Diversified Management Services looking to hire a qualified Customer Service Representative in Tonawanda, NY, USA. The candidate will have 1 - 3 years of experience as Customer Service Representative.

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Customer Service Representative

Tonawanda, NY, USA

178 Days ago

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Job Description

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities:
Create and track sales orders, purchase orders, and invoices
Maintain a high level of professionalism with customers demonstrating excellent customer service
Ensure orders are input accurately and follow up on missing information and open orders
Control and manage incoming and outgoing documents
Respond to customer questions with accurate and relevant information promptly

Requirements

A high school diploma and 1-3 years of customer service experience is preferred
Able to complete assigned tasks working with little to no supervision
Good written and oral communication skills and excellent organizational skills
Experience using Microsoft Word, Excel, and Outlook
Knowledge of purchasing or inventory management is desirable
Good interpersonal and leadership skills
Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day
Comply with all safety guidelines to ensure a safe work environment
Successfully pass the required pre-employment background check and drug screen

Benefits

Medical Insurance, Dental Insurance, Vision Insurance, and PTO

Key Skills Required

Customer ServiceSalesBackground CheckCommunicationDental InsuranceInsuranceInventory ManagementLeadershipManagementMicrosoft WordOrganizational SkillsProfessionalismSupervisionVision Insurance

Job Overview

Job Function: ITES / KPO / BPO / LPO / Customer Service

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Entry level

Salary: Competitive & Based on Experience

Experience: 1 - 3 yrs

Contact Information

Company Name: Shively Diversified Management Services

Recruiting People: HR Department

Website: https://sdmsconnect.com/

Location

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