Is there a job opening for a Customer Service Representative (CSR) in Waupaca, WI, USA?

Little Wolf Auto is currently hiring a Customer Service Representative (CSR) in Waupaca, WI, USA.

Does Little Wolf Auto hire Customer Service Representative (CSR)?

Little Wolf Auto looking to hire a qualified Customer Service Representative (CSR) in Waupaca, WI, USA.

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Customer Service Representative (CSR)

Waupaca, WI, USA

620 Days ago

Save Job Job Expired

Job Description

We are seeking a Customer Service Representative to join our team and be the face of Little Wolf Automotive. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure customer satisfaction in this location.

Responsibilities:

Handle incoming customer inquiries via phone, email, and chat.
Schedule customer vehicle repairs.
Perform data entry tasks to update customer records and information.
Maintain a high level of phone etiquette while interacting with customers.
Communicate effectively in English. Bilingual is a plus, but not required.
Assisting customers with rides to and from Little Wolf Automotive.
Complete Quality Control Test Drives
Completing courtesy car inspections.
Ability to Move automotive parts around the shop.

Consistently lifting/carrying 50lbs or more.

Ability to complete Light Automotive Repair.
Reporting inventory bi-annually for company records and team.

Requirements

Qualifications:

Proven experience in a customer service role.
Excellent communication skills in English.
Familiarity with sales techniques is a plus.
Outstanding phone etiquette and interpersonal skills.
Ability to assist/understand Light Automotive Repair.
Ability to use and understand code readers
Ability to lift/Move 50lbs consistently.

Benefits

Health insurance access
IRA Investment Opportunities with Company Match
On-the-job training
Growth into a Service Advisor Role.
Paid time off (2 Weeks)

Key Skills Required

Customer ServiceData EntrySalesBilingualCommunicationCustomer SatisfactionEtiquetteHealth InsuranceInsuranceInterpersonal SkillsPhone EtiquetteQuality ControlRepairsReportingSales TechniquesTraining

Job Overview

Job Function: ITES / KPO / BPO / LPO / Customer Service

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Entry level

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company Name: Little Wolf Auto

Recruiting People: HR Department

Website: https://littlewolfauto.com/

Location

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