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Customer Service Representative (CSR)

Troy, MI, USA

20 Days ago

Job Description


Customer Service Representative (CSR) You don?t know me? but I know you. You?re not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated when your effort doesn?t actually matter. That won?t be a problem here. We?re looking for someone who can handle high call volume, stay sharp under pressure, and consistently turn conversations into booked appointments. This is not a ?figure it out yourself? role. You?ll follow a proven system, get real coaching, and know exactly how you?re performing every day. What you?ll do:

  • Handle inbound & outbound calls
  • Identify customer needs
  • Set qualified appointments with decision-makers
  • Track activity and follow a structured process
This is for you if you:
  • Are coachable and competitive
  • Don?t get discouraged by rejection
  • Want clear expectations and measurable results
Our Agents earn an average of $24-$26 per hour,?with top performers routinely earning above $30/hr+,?and we love weekly Spiffs/Contests to further enhance earning potential! If you?re looking for an easy job?this isn?t it. If you?re looking to perform, improve, and win?apply now, then come meet us!

Job Overview


Job Function: ITES / KPO / BPO / LPO / Customer Service

Job Type: Full Time

Workplace Type: On-site

Experience Level: Associate

Salary: $30 - $31 / Hourly Salary

Experience: 0 - 0 yrs

Contact Information


Company about us:

Refloor is revolutionizing the flooring industry with our commitment to being a PEOPLE company. We are more than just a flooring company, we are a team of dedicated individuals who are passionate about providing high-quality flooring solutions and exceptional customer service.

Our mission is simple: to be the most trusted and...

Company Name: Refloor

Recruiting People: HR Department

Website: https://refloor.com/

Location

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