Customer Service Phone Agent - No Late Nights or Weekends! Role

This position works out of our office in Moore, Oklahoma and will transition into a Hybrid role.

You'll begin your journey training in our on-site office. After 90 days of service, you will have the option to work remotely Monday and Friday while continuing to work on-site in office Tuesday, Wednesday and Thursday.

STARTING WAGE- $17.00 PER HOUR

Join us for an incredible opportunity as a Customer Service Agent

at the Hyatt Shared Service Center. This role can afford you the possibility to grow and advance within the company. You will be part of our amazing team and company thatearned a place on Fortune?s prestigious ?100 Best Companies to Work For? for the last eight years!

What You Will Be Doing

Answering phone calls, emails, and other requests from Hyatt guests

In-depth research to provide information and resolution for guest inquiries

Skills and Experience You Need

High School Diploma or Equivalency

More than one year of previous customer service experience

Experience working in a fast-paced environment

Track record of exceeding goals and performance expectations

Very proficient at using multiple PC applications at the same time

What You Can Expect

Up to 16 days of paid time off, plus additional paid holidays during your first full year of employment

Full healthcare benefits available at 30 days of employment

Growth and advancement opportunities in as soon as six months

Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world

Casual dress and a fun work environment!

PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!

Paid new child leave and adoption assistance available

Tuition reimbursement

Free access to Headspace ? meditation, recuperation, and rejuvenation

Paid time for volunteer and community activities with your Hyatt team!

8 Hour Shift Schedules:

8:00a - 5:00p (Saturday and Sunday Off)

8:30a - 5:30p (Saturday and Sunday Off)

9:00a - 6:00p (Saturday and Sunday Off)

9:30a - 6:30p (Saturday and Sunday Off)

10:00a - 7:00p (Saturday and Sunday Off)

Schedule choice is not guaranteed.

Must have flexibility in schedule selection

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Qualifications:

A true desire to satisfy the needs of others in a fast paced environment.

Refined verbal and written communication skills.

Proficient knowledge of computer applications

Primary Location: US-OK-Moore

Organization:Shared Services Center - Moore

Pay Basis:

Hourly

Job Level:Full-time

Job:Accounting/Finance/Tax

Req ID:MOO001058

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.