Is there a job opening for a Customer Service in Brea, CA, USA?

Path-Arc is currently hiring a Customer Service in Brea, CA, USA.

Does Path-Arc hire Customer Service?

Path-Arc looking to hire a qualified Customer Service in Brea, CA, USA.

Top

Customer Service

Brea, CA, USA

504 Days ago

Save Job Job Expired

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs

Requirements

Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)

Benefits

Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)

Qualification

High School or equivalent

Key Skills Required

Customer ServiceCustomer SupportSalesBasic computerCommunicationCustomer ExperienceCustomer NeedsFocusedHealth InsuranceInsuranceInteractive Voice ResponseManagementPrioritizationTime ManagementTroubleshooting

Job Overview

Job Function: ITES / KPO / BPO / LPO / Customer Service

Job Type: Full Time

Workplace Type: Remote

Experience Level: Entry level

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company about us:

PATH ARC is a premier strategic staffing company based in Southern California. Our company has been dedicated to helping our clients navigate the challenging job market during the pandemic. With our impressive portfolio of professional relationships, we have been able to secure numerous job opportunities with Fortune 500 companies for...

Company Name: Path-Arc

Recruiting People: HR Department

Website: https://www.path-arc.com/

Industry: Recruitment / Staffing

Company Size: 0-10 Employees

Location

Important Alert:
Beware of people who promise you a job or interview in exchange for money. If someone asks you for money and says it's for something like a registration fee or a refundable deposit, it could be a scam. Please be cautious. Remember, elsejob.com does not guarantee a job or interview in exchange for money, so don't give money to anyone like that.