Job Description
Our Mission
At Palo Alto Networks everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
Your Career
Palo Alto Networks is looking for a Credit Manager who is excited to join a high growth Company. The successful candidate will be a thought leader who can help build and scale a best-in-class credit management program. The candidate will be responsible for managing a global Accounts Receivable portfolio, including a captive financing entity, from a risk perspective to identify risky customers at scale.
In this role, the candidate will drive new model development, coordinate with third party credit bureaus to develop best in class credit models and work with the Collection Manager to update procedures to action credit insights. The ideal candidate should possess strong people and credit management skills, directly support continuous improvement initiatives, be highly analytical, resourceful, Customer-focused and team oriented, with outstanding communication skills and the ability to build strong relationships with key stakeholders. This is a management role directly managing a team of credit analysts; demonstrated success managing a team is a must.
Your Impact
Manages mid-sized team of Credit Analysts on a global basis
Review, investigate, approve, or decline requests consistent with Credit & Collections Policy
Evaluate and enforce established credit policies and procedures across our locations
Perform credit analysis through review of financial statements, credit bureau reports, and any other information available to assist with the assessment
Presents business reviews with Leadership Team, providing portfolio status, metrics, insights and recommendations on risks associated with customers
Monitor system order holds daily to ensure continuous flow of orders
Maintains and updates customer credit data in ERP system
Prepare reporting to support external audit and internal team deliverables
Creates, maintains and updates Credit Team?s KPIs
Ensure compliance with SOX 404 key controls
Provide ongoing development & training to credit staff, utilizing various training opportunities
Your Experience
+ Bachelor's degree in Accounting or Finance or equivalent or equivalent military experience
+ Minimum 8+ years of credit analysis experience
Minimum 3+ years of management of a global credit team
Experience with SAP ERP (S4/HANA a plus)
+ Thorough knowledge of financial statement analysis
Critical thinker with a risk-based approach mindset and strong problem-solving skills
Ability to build relationships across multiple functions and implement new processes
Strong organizational skills with the ability to manage competing priorities and execute with accuracy and efficiency
Intermediate to advanced Excel skills required
Attention to detail
High level of accuracy, resourceful
Organizational and time management skills
Experience with high technology clients in the Hardware, Software and/or SaaS space a plus
Proficiency in Google Suite a plus
Proficiency in GETPAID a strong plus
The Team
Our Credit & Collections team is a global team with personnel in the US and India. The team responds to external and internal requests daily. The ideal candidate has a keen eye for detail, high level of accuracy, resourceful, organizational and time management skills. We partner closely with Accounts Receivable, sales, order fulfillment, revenue, and other operational stakeholders to ensure timely customer payments. If you have a passion for customer service, want to enhance your collections experience, and seek to be part of a team that is solving challenging problems this is it.
Our diverse team consists of passionate individuals who continually strive to deliver innovative solutions, drive efficiencies, and have fun!
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $100000- $161500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (http://benefits.paloaltonetworks.com/) .
Our Commitment
We're problem solvers that take risks and challenge cybersecurity?s status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity?s status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
At Palo Alto Networks everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
Your Career
Palo Alto Networks is looking for a Credit Manager who is excited to join a high growth Company. The successful candidate will be a thought leader who can help build and scale a best-in-class credit management program. The candidate will be responsible for managing a global Accounts Receivable portfolio, including a captive financing entity, from a risk perspective to identify risky customers at scale.
In this role, the candidate will drive new model development, coordinate with third party credit bureaus to develop best in class credit models and work with the Collection Manager to update procedures to action credit insights. The ideal candidate should possess strong people and credit management skills, directly support continuous improvement initiatives, be highly analytical, resourceful, Customer-focused and team oriented, with outstanding communication skills and the ability to build strong relationships with key stakeholders. This is a management role directly managing a team of credit analysts; demonstrated success managing a team is a must.
Your Impact
Manages mid-sized team of Credit Analysts on a global basis
Review, investigate, approve, or decline requests consistent with Credit & Collections Policy
Evaluate and enforce established credit policies and procedures across our locations
Perform credit analysis through review of financial statements, credit bureau reports, and any other information available to assist with the assessment
Presents business reviews with Leadership Team, providing portfolio status, metrics, insights and recommendations on risks associated with customers
Monitor system order holds daily to ensure continuous flow of orders
Maintains and updates customer credit data in ERP system
Prepare reporting to support external audit and internal team deliverables
Creates, maintains and updates Credit Team?s KPIs
Ensure compliance with SOX 404 key controls
Provide ongoing development & training to credit staff, utilizing various training opportunities
Your Experience
+ Bachelor's degree in Accounting or Finance or equivalent or equivalent military experience
+ Minimum 8+ years of credit analysis experience
Minimum 3+ years of management of a global credit team
Experience with SAP ERP (S4/HANA a plus)
+ Thorough knowledge of financial statement analysis
Critical thinker with a risk-based approach mindset and strong problem-solving skills
Ability to build relationships across multiple functions and implement new processes
Strong organizational skills with the ability to manage competing priorities and execute with accuracy and efficiency
Intermediate to advanced Excel skills required
Attention to detail
High level of accuracy, resourceful
Organizational and time management skills
Experience with high technology clients in the Hardware, Software and/or SaaS space a plus
Proficiency in Google Suite a plus
Proficiency in GETPAID a strong plus
The Team
Our Credit & Collections team is a global team with personnel in the US and India. The team responds to external and internal requests daily. The ideal candidate has a keen eye for detail, high level of accuracy, resourceful, organizational and time management skills. We partner closely with Accounts Receivable, sales, order fulfillment, revenue, and other operational stakeholders to ensure timely customer payments. If you have a passion for customer service, want to enhance your collections experience, and seek to be part of a team that is solving challenging problems this is it.
Our diverse team consists of passionate individuals who continually strive to deliver innovative solutions, drive efficiencies, and have fun!
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $100000- $161500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (http://benefits.paloaltonetworks.com/) .
Our Commitment
We're problem solvers that take risks and challenge cybersecurity?s status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity?s status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
accommodations@paloaltonetworks.com .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Key skill Required
- Customer Service
- Accounting
- Cybersecurity
- Sales
- Accounts
- Accounts Receivable
- Analysis
- Attention to Detail
- Audit
- Collaboration
- Commitment
- Communication
- Compliance
- Consistent
- Continuous Flow
- Credit Analysis
- Credit Management
- Development
- Finance
- Financial Statements
- Focused
- Innovation
- Leadership
- Learning
- Management
- Model Development
- Order Fulfillment
- Organizational Skills
- Orientation
- Outstanding Communication
- Passionate
- Policies and Procedures
- Reporting
- Resourceful
- SAP ERP
- Shaping
- Statement Analysis
- Time Management
- Training
