Job Description
What Learning Development and Delivery contributes to Cardinal Health
Learning develops, deploys and evaluates learning solutions to support employee development and build organizational capability in alignment to business strategies. This function analyzes learning needs and develops training curricula, technologies, and programs. This function also manages trainings provided by third-parties and partners with leaders and subject matter experts within functions and business units to deliver learning.
Learning Development and Delivery provides instructor-led trainings, training curricula, and manages training processes to maximize the value that employees gain from learning solutions. This job family delivers training materials including presentations, guides and manuals, and course evaluations and coordinate training schedules based on training needs.
Responsibilities
Supports global at-Home Solution Edgepark Customer Operations Business: Is responsible for learning programs that support the Edgepark Customer Experience Operating model.
Exhibits exceptional consultative and business partner skills: Demonstrates customer-centric presence, strategic thinking, relationship building, and a passion for learning and client engagement.
Leverages Learning Business Partner skills: Identifies training opportunities, consults on business goals, and embraces feedback and coaching from Learning Managers and partners.
Collaborates on learning strategy: Works with Hub Instructional Design partners, Learning Business Partners, and business teams to create and deploy learning strategies aligned with business goals.
Presents data insights: Shares behavioral change and business impact results during Quarterly Business Reviews (QBR) and other critical times, evaluates performance, and recommends program modifications.
Ensures client-focused learning programs: Aligns learning programs with performance-based strategies and business priorities.
Applies adult learning theories: Utilizes principles of andragogy, instructional design, and evaluation methods to enhance learning experiences.
Designs strategic learning experiences: Ensures learning programs meet foundational needs of diverse learners for job success.
Creates and maintains vILT training materials: Develops virtual instructor-led training materials aligned with strategic business goals.
Qualifications
Bachelor's degree or equivalent work experience preferred
4+ years in adult learning design preferred
Strong consultation and performance consultation skills preferred
Experience in instructional design preferred
Familiarity with ?Map-it? methodology preferred
Proven ability to link learning programs to business impact and behavioral change preferred
Experience in virtual and in-person facilitation (Zoom/Teams)
Background in Healthcare, Medical, Customer Service, or Call Center industries preferred
Proficiency in Microsoft Office
Ability to thrive in a fast-paced, collaborative environment and meet tight deadlines
Ability to work Eastern Time Zone business hours
What is expected of you and others at this level
Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
Looks out for the investments of Cardinal Health and prioritization of work to meet strategic goals
Ability to influence others and collaborate with partners and client
Is able to consistently demonstrate strong communication and consultation skills
May contribute to the development of policies and procedures
Works on complex projects of large scope
Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
Completes work independently as well as collectively and receives general guidance on new projects
Work reviewed for purpose of meeting objectives
May act as a mentor to less experienced colleagues
Anticipated salary range:
$66,500-99,645
Bonus eligible : No
Benefits:
Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close:
03/17/2025 if interested in opportunity, please submit application as soon as possible
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate?s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal
Opportunity/Affirmative
Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
Learning develops, deploys and evaluates learning solutions to support employee development and build organizational capability in alignment to business strategies. This function analyzes learning needs and develops training curricula, technologies, and programs. This function also manages trainings provided by third-parties and partners with leaders and subject matter experts within functions and business units to deliver learning.
Learning Development and Delivery provides instructor-led trainings, training curricula, and manages training processes to maximize the value that employees gain from learning solutions. This job family delivers training materials including presentations, guides and manuals, and course evaluations and coordinate training schedules based on training needs.
Responsibilities
Supports global at-Home Solution Edgepark Customer Operations Business: Is responsible for learning programs that support the Edgepark Customer Experience Operating model.
Exhibits exceptional consultative and business partner skills: Demonstrates customer-centric presence, strategic thinking, relationship building, and a passion for learning and client engagement.
Leverages Learning Business Partner skills: Identifies training opportunities, consults on business goals, and embraces feedback and coaching from Learning Managers and partners.
Collaborates on learning strategy: Works with Hub Instructional Design partners, Learning Business Partners, and business teams to create and deploy learning strategies aligned with business goals.
Presents data insights: Shares behavioral change and business impact results during Quarterly Business Reviews (QBR) and other critical times, evaluates performance, and recommends program modifications.
Ensures client-focused learning programs: Aligns learning programs with performance-based strategies and business priorities.
Applies adult learning theories: Utilizes principles of andragogy, instructional design, and evaluation methods to enhance learning experiences.
Designs strategic learning experiences: Ensures learning programs meet foundational needs of diverse learners for job success.
Creates and maintains vILT training materials: Develops virtual instructor-led training materials aligned with strategic business goals.
Qualifications
Bachelor's degree or equivalent work experience preferred
4+ years in adult learning design preferred
Strong consultation and performance consultation skills preferred
Experience in instructional design preferred
Familiarity with ?Map-it? methodology preferred
Proven ability to link learning programs to business impact and behavioral change preferred
Experience in virtual and in-person facilitation (Zoom/Teams)
Background in Healthcare, Medical, Customer Service, or Call Center industries preferred
Proficiency in Microsoft Office
Ability to thrive in a fast-paced, collaborative environment and meet tight deadlines
Ability to work Eastern Time Zone business hours
What is expected of you and others at this level
Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
Looks out for the investments of Cardinal Health and prioritization of work to meet strategic goals
Ability to influence others and collaborate with partners and client
Is able to consistently demonstrate strong communication and consultation skills
May contribute to the development of policies and procedures
Works on complex projects of large scope
Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
Completes work independently as well as collectively and receives general guidance on new projects
Work reviewed for purpose of meeting objectives
May act as a mentor to less experienced colleagues
Anticipated salary range:
$66,500-99,645
Bonus eligible : No
Benefits:
Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close:
03/17/2025 if interested in opportunity, please submit application as soon as possible
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate?s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal
Opportunity/Affirmative
Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)
Key skill Required
- Customer Service
- Microsoft Office
- Accounts
- Business Goals
- Business Priorities
- Collaborative Environment
- Communication
- Comprehensive
- Consistent
- Customer Experience
- Customer Operations
- Data Insights
- Design
- Development
- Evaluation Methods
- Focused
- Guidance
- Healthcare
- Inclusive
- Influence
- Instructional Design
- Learning
- Learning Solutions
- Learning Strategy
- Meeting Objectives
- Methodology
- Operating Model
- Organizational Capability
- Orientation
- Pay Equity
- Policies and Procedures
- Prioritization
- Proven Ability
- Relationship Building
- Strategic Thinking
- Strategy
- Training
- Values Diversity
- Work Independently
