Configuration Management/Tier II Technician (NE II) (Government)

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers? mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video

and collaboration services for the full spectrum of operations.

AT&T has an opening for a Tier II /Configuration Management Network Technician:

Primary roles: to support the customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; analyzing, organizing, and troubleshooting corresponding hardware and software combined solutions through network modeling. Expected to create detailed technical drawings or plans for IT networks, function as support developer and draft engineering designs and drawings from preliminary design concepts. This is an excellent opportunity to develop in one of AT&Ts key engineering organizations supporting deployment of new, innovative, and challenging technologies.

The job duties of the Tier II /Configuration Management Network Technician are as follows:

• This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
• Support the installation and maintenance of the client LAN/WAN devices.
• Create and maintain an up-to-date record of all system components (hardware and software). Illustrate physical locations and links between each item.
• Respond to and resolve incident tickets.
• Establish and maintain consistency of a system or product performance, functions, and physical attributes with its requirements, design, and operational information.
• Draft and implement standard network change requests.
• Coordinate with external Configuration Management stakeholders across the ecosystem where required.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
• Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).
• Develop policy for documenting and changing baseline project configuration items.
• Configure and troubleshoot layer 2 switching (VLAN's, Port Security, Thin Configs).
• Utilize complex network analysis tools to identify and correct problems in the network while maintaining logs and records associated with reported problems or situations.
• Familiar (doesn?t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence.
• Support operations from a Configuration Management perspective in their administration of networks including hardware, systems software, applications software, and all configurations.
• Knowledge of Cisco IOS and Juniper JUNOS OS and familiar with pushing network equipment software codes to devices in preparation of software code upgrades.
• Maintain the network configuration baselines to ensure it follows DISA STIG guidelines, providing feedback to Network Engineers in their development of new configurations.
• Documenting and changing baseline project network configuration items.
• Maintain historical Configuration Management records and requisite knowledge in approved shared databases
• Provide support to the Configuration Management Board, scheduling meetings, developing agendas, enter board related data in databases, install, maintain and troubleshoot problems for Configuration Control Board action items/issues.
• Create/provide drawing, diagraming, and network mapping expertise and support to the Configuration Management Team.
• Manage Configuration Management support to the creation of IT-IA-IM software executables to environments (development, test, staging and production)
• Utilize complex network analysis tools to identify and build network maps for enterprise level services.
• Provide support to the Configuration Control Board (CCB), schedule applicable meetings, develop localized agenda and policy, enter Configuration Management related data in databases, install, maintain and troubleshoot problems for CCB Configuration Management items/issues in relation to your AOR.
• Establish, train, and maintain network drawing standards to serve all contract requirements.
• Ensure final designs comply with regulations and quality standards.
• May have up to 10% COMSEC responsibilities.

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years. Required qualifications include the following:

• Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2.

Ready to join our team? Apply today!

Our Configuration Management/Tier II Technician (NE II) (Government) earns between $89,200 - $140,000

yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk.
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected ? Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information.

Weekly Hours:

40

Time Type:

Regular

Location:

El Segundo, California

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status