Cloud Operations manager

</strong>Min Experience: 7 years Location: Mumbai JobType: full-time

We are seeking an experienced Cloud Operations Manager to lead and manage large-scale cloud infrastructure operations across multi-cloud environments. This role is responsible for ensuring high availability, operational reliability, security compliance, and cost optimization of business-critical cloud platforms while driving continuous improvement and stakeholder satisfaction. Requirements Key Responsibilities: Cloud Operations & Reliability

• Drive 24?7 cloud operations to ensure high availability and reliability of critical applications
• Own SLA adherence, incident management, monitoring, and performance optimization initiatives
• Lead capacity planning activities to support business growth and increasing workloads

• Monitor and optimize cloud resource utilization and operational spend
• Implement cost-efficiency initiatives and performance improvement strategies
• Manage infrastructure forecasting, budgeting, and utilization trends

• Ensure compliance with cloud governance frameworks, ISMS standards, and security best practices
• Oversee patching, system hardening, and vulnerability management processes
• Conduct risk assessments across public, private, and hybrid cloud environments

• Evaluate, recommend, and implement cloud technologies and services
• Define and manage vendor SLAs, SOWs, and service alignment
• Support architecture and integration decisions for enterprise applications

• Collaborate with business and technical stakeholders to improve service delivery
• Conduct regular service reviews, reporting, and performance tracking
• Drive customer satisfaction and continuous operational improvement initiatives

• Strong experience managing multi-cloud environments such as AWS, Azure, GCP, or OCI
• Deep understanding of cloud operations, monitoring tools, incident management, and infrastructure reliability
• Experience handling large-scale infrastructure environments with 1000+ servers
• Strong knowledge of cloud security, governance, and compliance frameworks
• Excellent stakeholder management and communication skills

• Exposure to cloud architecture and solution design
• Experience in cloud cost optimization and FinOps practices
• Familiarity with disaster recovery (DR), high availability, and zero data loss systems
• Understanding of PaaS and IaaS models

• Bachelor's degree in Computer Science, Engineering, or a related field
• 7+ years of overall experience, including significant exposure to Cloud Operations and project/service management
• ITIL, AWS, Azure, or equivalent cloud certifications preferred

• Professionals passionate about managing large-scale, mission-critical cloud environments
• Individuals who think strategically about uptime, SLAs, scalability, performance, and cost efficiency
• Candidates experienced in handling complex multi-cloud ecosystems and enterprise infrastructure
• Self-driven professionals who take ownership of operational excellence and stakeholder outcomes

• Opportunity to manage and optimize enterprise-scale cloud infrastructure
• High-impact role with ownership of reliability, security, and operational excellence
• Exposure to cutting-edge cloud technologies and large-scale transformation initiatives