Client Coordinator

Location:

Wildwood Orthopaedic & Spine Hospital

Department:

Gen Ops

Weekly Hours:

40

Status:

Full time

Shift:

Days (United States of America)

Job Summary:

When clients visit the Icaria Powered by ProMedica, you will greet them and provide a friendly and welcoming environment.

In this role, you will perform essential office functions: greet clients, answer phones, schedule, answer questions, process orders and payments, oversee physical environment. You will serve as an client interface, communicate effectively with clients and prospects in registration, scheduling and hosting of Icaria clients throughout the course of their Icaria and/or Natural Wellness experience.

The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

• High School diploma or equivalent
• Strong attention to detail and the ability to create efficient systems. Proficient computer skills. Excellent mathematical, verbal, and written communication skills.
• Minimum of 1 year of professional experience managing a business office, medical office, or retail environment

PREFERRED REQUIREMENTS

• 2+ yearsprevious experience in a retail environment
• Trained in EPIC /electronic medical record software
• Previous experience working in the field of Health and Wellness
• Clinical experience as an LPN or MA to help support clinical workflows for Icaria clients.

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus (https://www.promedica.org/Pages/about-us/default.aspx) .

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace