Business Tax Auditor

Business Tax Auditor

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Business Tax Auditor

Salary

$58,697.60 - $65,083.20 Annually

Location

Charlottesville (22902), VA

Job Type

Regular Full-Time

Job Number

250500026-3

Department

Commissioner of Revenue

Division

Commissioner of Revenue

Opening Date

02/20/2026

Closing Date

Continuous

Bargaining Unit

N/A

• Description
• Benefits
• Questions

General Summary

The Business Tax Auditor performs responsible work receiving, processing, and auditing business licenses, business personal property, meals, transient occupancy, and other related business tax documents and applications. Work is performed under limited supervision and reports to the Business Tax Supervisor.

The preferred hiring amount for this position is between $28.22 - $31.29 an hour ($58,697.60 - $65,083.20 annually) . This is a full-time, non-exempt, position which provides excellent benefits including 13 paid holidays plus 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, tuition reimbursement, and continuing education/training opportunities.

• For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits .
• The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.

Note: This job opportunity is advertised with a closing date of "Continuous." If interested in being considered, an application should be submitted as soon as possible. Applications may no longer be considered once a reasonable number of applications has been received or once a candidate to fill the position is identified. Applications may be evaluated on a continuous basis and interviews may be conducted as soon as possible during the recruitment. This job announcement may close at any time after 7 calendar days.

Essential Responsibilities and Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City and Commissioner of the Revenue retains the discretion to add to or change the duties of the position at any time.

• Provides customer service to business owners regarding business taxes such as personal property, meals, transient occupancy, other related business taxes and the business license programs, in person, by telephone and by written correspondence.
• Receives and processes business license documents and applications; and business personal property returns, in addition to other related tax documents.
• Interviews/meets with the public and obtains, researches, and verifies necessary information in order to make business personal property tax assessments.
• Plans and conducts desk and field audits of city businesses to determine appropriate tax base for assessment purposes.
• Conducts routine research and investigations of businesses (new and existing) to determine taxability and/or appropriate classification.
• Examines and investigates tax returns and applications to ensure compliance with city ordinances and state laws; requiring ability to interpret and apply local and state law, case rulings, and opinions - which includes responding to appeals of assessment.
• Resolves problems or questions from customers relating to business license, business personal property, and excise taxes; including payments, billing, and delinquent accounts.
• Cross references data from a variety of sources to ensure taxpayer accounts are up-to-date and accurate.
• Enters and retrieves data with accuracy from a variety of databases and systems.
• Assists with bulk mailings of information to citizens.
• Assists with general office and administrative duties.
• Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
• Regular and reliable attendance.

Other Duties

• Performs additional duties to support operational requirements as apparent or assigned.

Education, Experience and Skills

Education and Experience: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

• Associate's degree in accounting, finance, business administration, or related field AND 3 years of related administrative support/customer service work experience.

OR

• High school diploma or GED AND 4 years of related administrative support/customer service work experience.

OR

• An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

Preferred:

• 1 year of tax auditing experience.

Certifications/Licenses/Other Requirements:

• Valid Virginia driver's license and acceptable driving record OR ability to provide own transportation to and from meetings and/or other external sites.
• Required to successfully pass a pre-employment background check and pre-employment drug screen.

Knowledge, Skills, Abilities and Other Characteristics:

Job Knowledge

• General knowledge of standard office procedures, practices and equipment.
• General knowledge of departmental procedures, billing, collecting and adjustments.
• Thorough knowledge of applicable Virginia laws, the City of Charlottesville Code, case law, and AG/TAX opinions.
• Knowledge of basic accounting and budgeting principles.
• Knowledge of interviewing techniques and skill in interviewing and eliciting needed information.
• Knowledge of and proven skill in the use of a computer and data entry; and the ability to learn and effectively use agency's systems and software.

Reading

• Advanced: ability to read and understand complex written materials such as books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents.

Writing

• Intermediate: ability to organize data and write clear and concise reports, prepare materials such as business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.

Math

• Intermediate: ability to work with and understand number systems; simple formulas, practical application of fractions, percentages, ratios/proportions and measurement. Ability to perform mathematical computations with speed and accuracy. Ability to audit the work of others and recognize errors in one's own work.

Communication Skills

• Intermediate: Provides and receives complex information. Establishes and maintains effective working relationships with City staff, leaders and the public. Understands and maintains safeguards for sensitive and confidential information. May include interactions that involve stressful, negative situations requiring high levels of tact and the ability to diffuse aggressive behavior and reach consensus. Elements of persuasion may be necessary to gain cooperation and understanding. Communicates orally and in writing.

Independence and Decision-Making

• Requires Limited Direction: normally completes work according to their own judgment, requesting supervisory assistance occasionally. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically.

Technical Skills

• Skilled: comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Detail oriented and strong organizational skills. Intermediate skill in Microsoft Office applications and/or departmental software.

Fiscal Responsibilities

• No budgetary/fiscal responsibilities.

Supervisory Responsibilities

• No responsibility for direction or supervision of others.

Other Characteristics

• Working closely with others as part of a team.
• Frequent change of tasks.
• Constant interruptions and requests for service.
• Time pressures.
• Excellent organizational, time management, and customer service skills.
• May require additional hours outside of normal schedule.
• Tedious or exacting work.
• Performing multiple tasks simultaneously.
• Works effectively with sensitive and confidential issues and information.
• May require dealing with angry, frustrated and/or upset individuals.

Physical Conditions & Additional Information

Physical Demands:

• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Remains in stationary position most of the time.
• Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Must constantly operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• Must occasionally move about inside the office to access file cabinets and office machinery.
• Ability to observe details at close range (within a few feet of the observer).
• Occasionally walks or drives to external sites for business audits. May drive a City vehicle.

Machines, Tools, Equipment, Software and Hardware:

• Typically requires use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.

Work Environment:

• Work is performed in the office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
• Occasionally performs field work in other locations and buildings, where there may be risk of exposure to outside weather, noise, dust and traffic.
• The noise level in the work environment is usually moderate.

The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or hr@charlottesville.gov.

The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City's policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City's policy prohibiting employees from testing positive for marijuana.

SUMMARY OF EMPLOYEE BENEFITS

Updated February 9, 2026

Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and/or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits.

1. LEAVE:

Vacation: Need some time off? Use it, you earned it:

Years Worked

0 - <3

3 - <5

5 - <10

10 - <15

15 - <20

20 - <25

25

• Hours Accrued Biweekly

3.09

3.85

4.62

5.4

6.16

6.93

7.7

Sick: Under the weather? Earn 4.62 hours biweekly, approximately 120 hours a year, with no limit on accumulation to be used to care for yourself and qualifying family members.

Holidays: Enjoy 13 paid holidays per year. Including 1 Floating Holiday, which must be taken during the Fiscal Year (July 1 - June 30):

OBSERVED CITY HOLIDAYS

New Years Day

Dr. Martin Luther King Day

Presidents? Day

Liberation & Freedom Day

Memorial Day

Juneteenth Day

Independence Day

Labor Day

Veterans Day

Thanksgiving Day

Friday after Thanksgiving

Christmas Eve

Christmas Day

1 Floating Holiday

Volunteer Leave: Paid leave for participating in an authorized event as a volunteer, subject to Section 9-3, Code of Ethics & Conflicts of Interest. Regular full-time employees receive up to 8 hours and all regular part-time employees are eligible to receive pro-rated leave each available each calendar year.

2. INSURANCE:

Aetna Medical Plans: Coverage is effective on the first of the month following date of hire.

+ Choose from two options:

• Select HMO with City-funded HRA ($0 premium for employee-only coverage)
• Choice POS ($13.02 biweekly premium for employee-only coverage)
• Prescription Card: ($10 generic, $30 lower cost name brand,$55 higher cost name brand, 20% up to $150 for specialty drugs)
• Mail Order Maintenance Prescription Drug Program ($20 generic, $60lower cost name brand, $110 higher cost brand) not available for specialty drugs)

Delta Dental Plan:

• Diagnostic and Preventative?100% of allowable charge; Basic Dental Care-80%; Major Dental Care- 50%
• Primary - $50 deductible, 80/20; Prosthetic and Complex Restorative -$50, 50/50
• $1,500 Annual benefit maximum
• $1,000 Orthodontic benefit (children to age 19)

MetLife Vision Plan: (Optional)

• $2.50 premium paid bi-weekly for employee-only coverage. Dependent care coverage also available.
• Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay
• $130 allowance for frames, after co-pay, plus additional discounts where accepted.

Life Insurance: In the event of your death, your beneficiary will receive twice your annual salary. Supplementary policies for you and your dependents are available.

Long-Term Disability: U pon approval for along-term illness or injury, you can receive up to 60% of your earnings after a 90-day wait period.

Voluntary Benefits: Accident, Critical Illness, Hospital Indemnity insurance; Short-Term Disability; Identity Theft Protection

3. RETIREMENT:

Pension:

+ Choose from two (2) options:

• A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5-year vesting period and an employee contribution of 5% of salary.
• A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% vesting after three years of service. There is no required contribution from salary. (Note: the Defined Contribution retirement plan is the only plan available for Library employees).

Supplement: Deferred Compensation 457 available for you to invest your own money for additional retirement savings.

4. VOLUNTARY:

Wellness:

• Gym Membership Reimbursement Program (up to $34.00 per month)
• Bicycle Commuter Program: Reimbursement up to $20 per month for reasonable bicycle commuting expenses
• Online wellness resources and Lunch-and-Learn Sessions

Employee Assistance Program:

• A variety of confidential, personal professional services for you and your family available 24 hours a day.

Tuition Reimbursement:

• Up to $1,500 for job-related certificates, trade programs, undergraduate coursework or up to $3,000 for graduate level courses per fiscal year for career-related courses.

Flexible Spending Accounts:

• Expense accounts available for healthcare, dependent care and parking/mass transit.

01

Please indicate your level of experience in administrative support/customer service work experience: (Must be verifiable in reference to the Work History Section of your online application.)

• At least three (3) years of experience.
• At least four (4) years of experience.
• Five (5) years or greater.
• I have a combination of education and experience may be considered equivalent in lieu of the specific requirements listed in the job announcement.
• No experience related to the position.

02

Please indicate your highest level of education below:

• Bachelor's degree higher in accounting, finance, business administration, or related field.
• Associate's degree in accounting, finance, business administration, or related field.
• High School Diploma or GED
• I have a combination of education and experience may be considered equivalent in lieu of the specific requirements listed in the job announcement.
• None of the above.

03

Please describe any tax auditing experience. If no experience, please write 'None.'

04

This position may require driving to perform essential job duties and requires a valid driver's license. The candidate selected for this position must meet the driver eligibility requirements of the City and must provide a certified copy of their DMV driving record. Do you possess a valid driver's license and are you willing to provide a certified copy of your DMV driving record, if selected as a finalist, for the City to confirm your driving eligibility?

• Yes; I possess a valid driver's license and am willing to provide a certified copy of my DMV driving record.
• No; However, I am willing and able to obtain a valid driver's license and am willing to provide a certified copy of my DMV driving record.
• No; I do not have a valid driver's license, nor am I willing or able to obtain one, and/or am not willing to provide a certified copy of my DMV driving record.

05

To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself.

• Yes
• No

06

I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.

• Yes
• No

Required Question

Employer

City of Charlottesville

Address

P. O. Box 911 605 East Main Street Charlottesville, Virginia, 22902

Phone

(434) 970-3490

Website

http://www.charlottesville.gov/jobs