Business Analyst II, Registration and Verification Services/RVS

As a Business Analyst of the worldwide Registration & Verification team, you will be responsible for driving insights into what makes sellers successful in the global ecosystem, and partnering with the product team to launch features at registration to help sellers be successful. The ideal analyst should have proven experience in business analysis and product development; should be able to work across teams and should be able to lead leadership reviews. Our ideal candidate is a self-starter, comfortable working through ambiguity, conceptualizing and leading complex initiatives from end to end, and has an entrepreneurial spirit. In addition to collaborating with many stakeholders internally and externally, this role requires working through ambiguity, demonstrating good judgment under pressure and adaptability to thrive in a fast-paced, dynamic environment.

Key job responsibilities

Key responsibilities:

Develop a deep understanding of Registration and Verification team's data sources and know exactly how, when, and which data to use to solve particular business problems using SQL.

Design, build and automate SQL reporting and dashboards to scale and support business needs

Work with stakeholders to gather data and metrics requirements and drive analytics projects to help solve complex challenges.

Design, implement, and support key datasets that provide structured and timely access to actionable business/product information.

Identify, develop, manage, and execute analyses to uncover areas of opportunity and present recommendations that will shape the future of the registration and identity verification

Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant business impact.

Develop performance dashboards that encompass key metrics to be reviewed with senior leadership.

Manage numerous requests concurrently and strategically, prioritizing when necessary.

About the team

Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Basic Qualifications

5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

5+ years of business or financial analysis experience

Experience defining requirements and using data and metrics to draw business insights

Experience making business recommendations and influencing stakeholders

5+ years of tax, finance or a related analytical field experience

Experience with Excel

Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modeling

Preferred Qualifications

Experience partnering with executive-level leaders to identifying and solving business issues