Automotive Service Advisor

Martin Automotive Group is searching for a Service Advisor to join our team at our El Monte Nissan location! We believe our continued success and future growth is attributed to our employees.

Responsibilities:

• Greet customerspromptly
• Obtain customerand vehicle information
• Clearly reportall vehicle symptoms as described by the customer
• Determine andrecommend needed maintenance base on age, mileage and history of vehicle
• Prepare acomplete and accurate estimate of cost for labor and parts
• Establish followup time
• Monitor theprogress of each vehicle throughout the day, and updating customersfrequently
• Verify that thefinal invoice reconciles with the work performed on the repair order
• Explain allcompleted work and charges to customers

Requirements

• Must have highschool diploma or GED
• Proven record ofachieving exceptional Customer Satisfaction
• At least 1year as a Service Advisor, Assistant Lane Manager or ServiceConsultant, Manufacturer experience
• Above averageenergy level
• A desire for along term career with a growing organization
• Bilingual preferred but not required
• Personal andprofessional integrity

Benefits

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks
• $15.50 per hour + commission + bonus

Service Advisor, Advisor, Service Writer, Customer Service, EOE

#R1

Qualification

High School or equivalent