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Automotive Service Advisor

El Monte, CA, USA

309 Days ago

Job Description


Martin Automotive Group is searching for a Service Advisor to join our team at our El Monte Nissan location! We believe our continued success and future growth is attributed to our employees.

Responsibilities:

  • Greet customerspromptly
  • Obtain customerand vehicle information
  • Clearly reportall vehicle symptoms as described by the customer
  • Determine andrecommend needed maintenance base on age, mileage and history of vehicle
  • Prepare acomplete and accurate estimate of cost for labor and parts
  • Establish followup time
  • Monitor theprogress of each vehicle throughout the day, and updating customersfrequently
  • Verify that thefinal invoice reconciles with the work performed on the repair order
  • Explain allcompleted work and charges to customers

Requirements

  • Must have highschool diploma or GED
  • Proven record ofachieving exceptional Customer Satisfaction
  • At least 1year as a Service Advisor, Assistant Lane Manager or ServiceConsultant, Manufacturer experience
  • Above averageenergy level
  • A desire for along term career with a growing organization
  • Bilingual preferred but not required
  • Personal andprofessional integrity

Benefits

  • Medical, Dental, Vision, Life Insurance
  • 401k
  • Paid Holidays
  • Weekly Paychecks
  • $15.50 per hour + commission + bonus

Service Advisor, Advisor, Service Writer, Customer Service, EOE

#R1

Qualification

High School or equivalent

Key Skills Required

Customer ServiceBilingualCustomer SatisfactionHistoryInsuranceLife InsuranceMaintenance

Job Overview


Job Function: Automobile / Automotive

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Associate

Salary: $15 - $16 / Hourly Salary

Experience: 0 - 0 yrs

Contact Information


Company about us:

As a family-owned business, we understand the importance of building strong relationships with our customers. That's why we prioritize customer satisfaction above all else. Our team of knowledgeable and friendly staff is always willing to go above and beyond to ensure that our customers have a positive experience. We believe...

Company Name: Martin Automotive Group

Recruiting People: HR Department

Website: https://www.martingp.com/

Headquarter: Bowling Green, Kentucky, USA 42103

Industry: Automobile / Automotive

Company Size: 51-200 Employees

Location

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