Job Description
Jack Brown's Beer & Burger Joint is a dive bar with a top-notch burger. Born out of the minds of childhood best friends Aaron Ludwig and Mike Sabin, Jack Browns is a crossroads of great quality and quality fun. Plainly speaking, we like to work hard and play hard, too! We are seeking an enthusiastic and driven Assistant Restaurant General Manager to join our team. As the AGM, you will work closely with the Restaurant General Manager to ensure the smooth operation of the restaurant and provide exceptional customer service.
You will assist in overseeing the day-to-day operations of the restaurant, including managing the staff, ensuring high-quality food and beverage service, and maintaining cleanliness and hygiene standards. Additionally, you will have the opportunity to contribute to the development and implementation of strategies to maximize profitability and enhance overall customer satisfaction.
Responsibilities- Assist the Restaurant General Manager in leading and motivating the restaurant team
- Help recruit, train, and evaluate staff members, ensuring they deliver exceptional service
- Ensure smooth and efficient operations by overseeing food and beverage service, seating, and customer flow
- Contribute to the development and implementation of marketing plans and promotional activities
- Monitor inventory levels, place orders, and manage supplies to ensure adequate stock
- Assist in handling customer complaints and resolving any issues in a timely and satisfactory manner
- Adhere to and enforce all health and safety regulations
- Collaborate with the management team to analyze financial reports and implement cost-control measures
Requirements
- Prior experience in a supervisory role in the restaurant industry
- Strong leadership and communication skills
- Excellent problem-solving abilities and attention to detail
- Knowledge of restaurant operations, including food and beverage service, seating, and customer flow
- Ability to multitask and work in a fast-paced environment
- Familiarity with POS systems and restaurant management software
- Flexibility to work evenings, weekends, and holidays as required
Benefits
Salary Range: $60,000-$65,000
Medical, Dental, Vision insurance offering paid by Jack Brown's- a $7,000+ value per year - effective 60 days after employment begins in a full-time salaried management position
401K with 2% company match after one year of employment
Annual leadership summit with continued learning and growth opportunities
Key skill Required
- Customer Service
- Attention to Detail
- Communication
- Customer Satisfaction
- Development
- Health and Safety Regulations
- Implementation
- Insurance
- Leadership
- Learning
- Management
- Marketing
- Place Orders
- Profitability
- Promotional Activities
- Restaurant Management
- Restaurant Management Software
- Vision Insurance
