Job Description
We are seeking a dynamic and results-driven Account Manager in our team for our compliance business programs , specifically focused on our cross-border trade compliance programs.
This role is pivotal in driving the growth and success of our seller base and relevant products , with a particular emphasis on recruiting, on boarding, launching, and ensuring units delivery/commitment from our cross-border Products/program. The position requires close collaboration with brokers, partners, and product teams to create a seamless ecosystem for cross-border trade. This role offers an exciting opportunity to shape the future of our cross-border programs and drive significant business growth. The ideal candidate will be a strategic thinker with a hands-on approach, capable of navigating complex international business landscapes while delivering exceptional results.
Key job responsibilities
1. Program Support and Growth:
Execute strategies to recruit new sellers into cross-border programs
Research high-potential markets and seller segments
Contribute to improving onboarding materials
2.productivity
Support sellers in overcoming operational barriers
Monitor cross-border performance metrics
3. Stakeholder Collaboration:
Work with cross-functional teams (product, logistics, compliance)
Participate in program meetings and provide updates
Maintain relationships with sellers and internal partners
Document and share seller feedback by performing Basic Quantitative and Qualitative Analysis of Market Research Data
4. Data Analysis and Reporting:
Produce basic intelligence reports, presentations, and summaries for specific business needs and provide actionable insights to inform feature-level decisions and improve product design.
Identify and communicate performance trends
Flag opportunities for program optimization
5. Process Enhancement:
Follow established processes for recruitment and onboarding
Suggest and document improvements based on experience
Support process improvement initiatives
Basic Qualifications
2+ years of sales or account management experience
2+ years of digital advertising and client facing roles experience
Experience with Excel
Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
Experience analyzing key open issues and resolution metrics for each of the managed accounts
Experience in relationship management within technology, start-ups, or SaaS Platforms
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This role is pivotal in driving the growth and success of our seller base and relevant products , with a particular emphasis on recruiting, on boarding, launching, and ensuring units delivery/commitment from our cross-border Products/program. The position requires close collaboration with brokers, partners, and product teams to create a seamless ecosystem for cross-border trade. This role offers an exciting opportunity to shape the future of our cross-border programs and drive significant business growth. The ideal candidate will be a strategic thinker with a hands-on approach, capable of navigating complex international business landscapes while delivering exceptional results.
Key job responsibilities
1. Program Support and Growth:
Execute strategies to recruit new sellers into cross-border programs
Research high-potential markets and seller segments
Contribute to improving onboarding materials
2.productivity
Support sellers in overcoming operational barriers
Monitor cross-border performance metrics
3. Stakeholder Collaboration:
Work with cross-functional teams (product, logistics, compliance)
Participate in program meetings and provide updates
Maintain relationships with sellers and internal partners
Document and share seller feedback by performing Basic Quantitative and Qualitative Analysis of Market Research Data
4. Data Analysis and Reporting:
Produce basic intelligence reports, presentations, and summaries for specific business needs and provide actionable insights to inform feature-level decisions and improve product design.
Identify and communicate performance trends
Flag opportunities for program optimization
5. Process Enhancement:
Follow established processes for recruitment and onboarding
Suggest and document improvements based on experience
Support process improvement initiatives
Basic Qualifications
2+ years of sales or account management experience
2+ years of digital advertising and client facing roles experience
Experience with Excel
Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
Experience analyzing key open issues and resolution metrics for each of the managed accounts
Experience in relationship management within technology, start-ups, or SaaS Platforms
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Key skill Required
- Account Management
- Data Analysis
- Sales
- Accounts
- Logistics
- Advertising
- Analysis
- Business Growth
- Client Facing
- Collaboration
- Commitment
- Compliance
- Design
- Ecosystem
- Focused
- Inclusive
- Intelligence
- Management
- Market Research
- Onboarding
- Optimization
- Process Improvement
- Product Design
- Productivity
- Program Support
- Recruitment
- Reporting
- Research
- Trade Compliance
- International
