Academic Advisor

About Our Client:

Our client, a growing and innovative educational organization, is seeking a dedicated and student-focused Academic Advisor to support students throughout their academic journey. This role involves providing academic guidance, assisting students with course selection and educational planning, and ensuring a positive and successful learning experience. The ideal candidate is highly organized, an excellent communicator, and passionate about student success, engagement, and academic development. Key Responsibilities:

• Provide academic guidance and support to prospective and current students.
• Assist students with course selection, program information, and academic planning.
• Monitor student progress and provide recommendations to improve academic performance and engagement.
• Respond to student inquiries regarding academic programs, schedules, enrolment, and policies.
• Maintain accurate student records, advising notes, and academic documentation.
• Support student onboarding, orientation, and retention initiatives.
• Collaborate with instructors, admissions teams, and administrative staff to support student success.
• Identify students who may require additional academic or personal support and escalate appropriately.
• Conduct follow-ups with students regarding academic progress and participation.
• Assist with organizing workshops, academic events, and student support sessions.
• Maintain professionalism, confidentiality, and excellent student service standards.

• Bachelor?s degree in Education, Psychology, Counseling, Business Administration, Communication, or a related field preferred.
• Minimum of 2?4 years of experience in academic advising, student services, admissions, counseling, or education support roles.
• Strong communication, interpersonal, and problem-solving skills.
• Excellent organizational and time management abilities.
• Ability to build positive relationships with students from diverse backgrounds.
• Proficiency in Microsoft Office Suite, Google Workspace, and virtual communication tools.
• Ability to work independently and manage multiple student cases effectively.
• Strong attention to detail and documentation skills.
• Must be legally authorized to work in the USA or Canada.

• Experience working within a college, academy, university, or online learning environment.
• Familiarity with student information systems, learning management systems, or CRM platforms.
• Experience supporting online or remote learners.
• Background in student engagement, retention, or academic coaching is an advantage.