Explore the critical requirements, core duties, primary responsibilities, and key skills that should be included in a comprehensive Strategic Accounts Manager job description.
What does a Strategic Accounts Manager do?
A strategic accounts manager is responsible for building and maintaining strong relationships with important business clients. They regularly communicate with clients, resolve any issues or concerns they may have, and promote product innovation to increase revenue. They also work closely with sales teams to generate new leads.
Job Description
We are looking for a results-driven strategic accounts manager to oversee our key account portfolios. In this role, you will develop strategies to manage client relationships, establish strong connections with clients, and suggest innovative solutions to meet their needs.
Job Duties and Responsibilities
- Maintaining assigned key accounts and providing ongoing support to clients
- Developing and implementing strategies for client relationship management
- Communicating regularly with key clients to gather feedback and ensure satisfaction
- Identifying new business opportunities and promoting our products and services to prospective clients
- Facilitating communication between key clients and internal departments
- Suggesting improvements to enhance client relationship management
- Handling client inquiries and finding creative solutions to complex problems
- Monitoring sales performance and taking action to improve results
- Keeping records and preparing sales forecasts and reports
Requirements and Qualifications
- Bachelor's degree in business management, marketing, or a related field
- At least two years of experience as a strategic accounts manager or in a similar role
- Proficiency in CRM software, such as Salesforce and HubSpot
- Extensive experience in B2B sales in a related industry
- In-depth understanding of client relationship management strategies
- Strong interpersonal, communication, and collaboration skills
- Excellent problem-solving and analytical abilities
- Organizational and time management skills
Strategic Accounts Manager Salary
The earning potential of a Strategic Accounts Manager can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Strategic Accounts Manager in the United States is approximately $162330.
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