Discover the essential requirements, duties, responsibilities, and skills needed for a Solutions Engineer job description.
What does a Solutions Engineer do?
A Solutions Engineer is a person who helps computer hardware and software companies before they make a sale. They work closely with salespeople to understand what the customer needs and create customized software solutions for them. They also show how the software works and explain its features to the customer.
Job Description
We are looking for an experienced Solutions Engineer to join our dedicated sales team. In this role, you will work with our trained Sales Representatives to talk to customers, make presentations, demonstrate software features, and create personalized solutions for each client.
To be successful as a Solutions Engineer, you should have a deep understanding of computer software and hardware, a love for sales, and great communication skills. Your main goal will be to boost sales by creating unique software solutions that meet our customers' needs.
Job Duties and Responsibilities
- Talking to customers with sales representatives to understand their needs.
- Meeting with customers to discuss what hardware and software they need.
- Working with the sales team to come up with custom solutions.
- Making and giving presentations on specific products.
- Setting up custom software and hardware solutions for customers.
- Testing the system's performance and fixing any issues.
- Following up with customers after installation.
- Building relationships and keeping customers happy.
- Helping the sales team with any technical questions.
Requirements and Qualifications
- A Bachelor's degree in computer science or software engineering.
- Previous experience as a Solutions Engineer.
- Familiarity with business software and hardware systems.
- Excellent communication skills.
- Strong interpersonal skills.
- The ability to create comprehensive software solutions.
- The skill to present ideas in an easy-to-understand way.
- Attention to detail.
- Sales experience.