Discover the essential requirements, duties, responsibilities, and skills needed for a Scheduler job description.
What does a Scheduler do?
A scheduler is someone who helps companies and organizations manage their schedules. They are often hired by medical and healthcare facilities to schedule patient appointments, exams, and procedures.
Job Description
We are looking for an efficient scheduler to make sure that patients have the right appointments and procedures scheduled. This includes rescheduling or canceling appointments, scheduling appointments for referrals, and checking that patients' personal information is correct. The scheduler should also make sure that enough time is given for each appointment.
To be a good scheduler, you should be friendly and polite when answering phone calls. It's important to also have a good relationship with referring doctors and staff.
Job Duties and Responsibilities
- Scheduling, rescheduling, and canceling appointments for patients.
- Answering basic questions about medical tests and procedures.
- Giving patients instructions for their exams or procedures.
- Confirming appointments with patients.
- Politely taking phone calls and leaving messages when needed.
- Explaining payment requirements to patients and recording payments.
- Scheduling appointments for referrals and follow-ups.
- Checking insurance details and telling patients about any costs not covered.
- Filing papers and organizing supplies.
Requirements and Qualifications
- A high school diploma or GED.
- Additional education after high school is a plus.
- Experience working in a medical office.
- Knowledge of medical terms and insurance plans.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Accurate typing and filing skills.
- Good communication and organizational skills.
- Polite phone manners.
Scheduler Salary
The earning potential of a Scheduler can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Scheduler in the United States is approximately $45704.