Delve into the fundamental qualifications, critical tasks, primary responsibilities, and essential skills that should be highlighted in a detailed Salon Coordinator job description.
What does a Salon Coordinator do?
A salon coordinator is responsible for managing the day-to-day operations of beauty, spa, and hair salons. This includes supervising appointments, coordinating staff, managing inventory, and ensuring the salon runs smoothly. They also greet customers and handle any complaints or questions they may have.
Job Description
We are looking for an organized salon coordinator to oversee the operations of our salon. In this role, you will be in charge of supervising staff, welcoming and assisting customers, managing appointments, and ensuring the salon is running efficiently and profitably.
To be successful as a salon coordinator, you should be highly organized and provide exceptional customer service. You should also have strong leadership skills and be able to handle multiple tasks at once.
Job Duties and Responsibilities
- Greet and assist customers, and address any concerns they may have
- Coordinate staff schedules and cleaning routines
- Train staff on new procedures, policies, and best practices
- Manage appointment bookings and cancellations
- Order and keep track of supplies and inventory, including products for sale
- Meet with management to develop strategies for operations, sales, and marketing
- Handle petty cash, point-of-sale system, and operational budgets
- Maintain a clean and organized salon
- Ensure compliance with health and safety regulations
- Generate reports for management on salon operations
Requirements and Qualifications
- High school diploma or GED
- At least 1 year of experience as a salon coordinator or similar role
- Familiarity with salon software like Square Appointments, Salon Iris, or MassageBook
- Proficiency in computer software for administrative tasks, such as MS Word, Excel, and Outlook
- Professional appearance and friendly demeanor
- The ability to remain calm under pressure
- Strong organizational and multitasking skills
- Excellent customer service skills
- Knowledge of sales and marketing techniques
- Effective leadership skills
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