Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Patient Services Technician job description.
What does a Patient Services Technician do?
A patient services technician is a healthcare professional who works in a medical facility and is responsible for taking care of patients on a daily basis. They play an important role in ensuring patients receive high-quality care and have a comfortable experience during their treatment.
Job Description
We are seeking a motivated patient services technician to join our team. In this role, you will be responsible for assisting patients with their basic medical needs, documenting their vital signs, keeping their rooms clean, and communicating with doctors about their care.
To be successful in this role, you should have a strong commitment to patient health and safety, as well as knowledge of patient care procedures. It's also important to have a friendly and empathetic personality, with excellent communication skills.
Job Duties and Responsibilities
- Helping patients with daily tasks, such as eating, personal hygiene, and using the restroom
- Monitoring patients' vital signs, including temperature, pulse, and EKG signals
- Recording changes in patients' conditions and informing the medical team
- Accompanying patients to appointments or procedures
- Collecting samples for testing
- Collaborating with nurses and doctors to create a care plan for each patient
- Cleaning and sanitizing patient rooms according to health and safety standards
- Maintaining adequate supplies in patient rooms
- Providing emotional support to patients when needed
Requirements and Qualifications
- Certificate in patient services technician training, nursing, or a related field
- CPR certification
- At least 2 years of experience as a patient services technician
- Knowledge of EKG signals, vital signs, and dialysis treatments
- Familiarity with medical laws, regulations, and policies
- Friendly and approachable demeanor with excellent bedside manner
- Ability to show empathy and provide emotional support to patients
- Strong communication and interpersonal skills
- Able to remain calm and work well under pressure