Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Operations Assistant job description.
What does a Operations Assistant do?
An operations assistant helps managers and staff members complete administrative tasks and keep the business running smoothly. Depending on the industry, they may answer phone calls, assist customers, and handle paperwork.
Job Description
We are looking for an organized and motivated individual to join our team as an operations assistant. In this role, you will report to the manager and fill in for them when needed. Your responsibilities will include managing internal operations, taking meeting minutes, distributing mail, and organizing and filing documents.
To be successful as an operations assistant, you should have strong communication skills and be able to handle multiple tasks at once. The ideal candidate will also have excellent organization, critical thinking, and interpersonal skills.
Job Duties and Responsibilities
- Assist the manager and handle their duties when they are not available.
- Help with any operational issues that arise.
- Schedule meetings and team building sessions.
- Respond promptly to staff and stakeholder inquiries.
- Provide top-notch customer service and maintain relationships with vendors.
- Prepare and file necessary forms and documents.
- Assist with recruitment and onboarding processes.
- Keep track of office supplies and order more when needed.
- Update logs and order forms.
- Analyze operations and make suggestions for improvement to the manager.
Requirements and Qualifications
- High school diploma or equivalent.
- A relevant certificate may be required.
- Previous experience in a similar role.
- Additional courses in Business Writing and Communication are a plus.
- Excellent written and verbal communication skills.
- Strong organizational skills.
- Great interpersonal skills.
- A willingness to learn.