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Comprehensive Mortgage Loan Officer Job Description, Duties, Responsibilities, Requirements, and Qualifications

Comprehensive Mortgage Loan Officer Job Description, Duties, Responsibilities, Requirements, and Qualifications
September 27, 2025

Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Mortgage Loan Officer job description.

What does a Mortgage Loan Officer do?

A mortgage loan officer, also known as a mortgage officer, is a professional who helps clients find the best loan option for their needs. They work closely with clients to complete loan applications and submit them for approval. They also help with the contract process and finalizing the mortgage.

Job Description

We are seeking a detail-oriented mortgage loan officer to join our team. In this role, you will be responsible for guiding clients through the loan application process, from understanding their needs to recommending the right loan product and finalizing the contract. It is important to be able to identify any potential risks during the application process.

To be successful in this role, you should stay up to date with loan requirements and ensure a timely application process. Excellent customer service skills and a keen awareness of the company's risk for defaulted loans are also important.

Job Duties and Responsibilities

  • Meet with clients and assist them in completing loan applications
  • Collaborate with the underwriting department to determine loan approval conditions
  • Evaluate new mortgage applications for eligibility
  • Collect and record personal information, such as income and expenses
  • Identify potential risks for defaulted loans
  • Prepare accurate mortgage loan contracts and ensure proper signing
  • Create closing documents for paid-off mortgages
  • Work with real estate agents to increase the company's loan portfolio
  • Ensure compliance with mortgage loan regulations and privacy laws
  • Report application status to management

Requirements and Qualifications

  • High school diploma or bachelor's degree in finance
  • Prior experience in clerical work at a bank or mortgage lending company
  • Familiarity with financial software, such as CRM and LOS
  • Knowledge of banking regulations and services
  • Strong analytical and mathematical skills
  • Good decision-making abilities
  • Ability to handle confidential information according to company policies and regulations
  • Excellent time management and prioritization skills
  • Attention to detail
  • Strong written and verbal communication abilities

Mortgage Loan Officer Salary

The earning potential of a Mortgage Loan Officer can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Mortgage Loan Officer in the United States is approximately $50233.

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