Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Medical Secretary job description.
What does a Medical Secretary do?
A medical secretary is a professional who helps manage administrative tasks in a medical facility. They play an important role in keeping things running smoothly and ensuring patients receive quality care.
Job Description
We are looking for a medical secretary to join our team and take on various administrative duties. This includes managing patient schedules, answering phone calls, and providing excellent customer service. You will also assist with medical billing when needed.
To excel in this role, you should have experience working with electronic medical records and be proficient in Microsoft Office programs such as Word and Excel.
Job Duties and Responsibilities
- Schedule, reschedule, and cancel appointments
- Answer phone calls from patients, labs, and physicians
- Document phone conversations and assign them to the appropriate staff
- Ensure patients receive exceptional customer service
- Keep management informed of any changes in physician schedules
- Check voicemails and return phone calls
- Contact patients to schedule overdue appointments
- Remind patients of upcoming appointments
- Follow office policies and procedures
- Assist with medical billing
Requirements and Qualifications
- Experience working with electronic medical records
- High school diploma or equivalent
- Previous experience as a medical secretary
- Completion of a medical administrative program or equivalent education
- Proficiency in Microsoft Office programs
- Knowledge of medical terminology
Alternate Job Titles
- Medical Administrative Assistant
Medical Secretary Salary
The earning potential of a Medical Secretary can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Medical Secretary in the United States is approximately $45012.
Alternative Careers and Similar Jobs to a Medical Secretary
Explore Software Medical Secretary Careers - Explore the Latest Medical Secretary Openings