Explore the critical requirements, core duties, primary responsibilities, and key skills that should be included in a comprehensive IT Coordinator job description.
What does a IT Coordinator do?
An IT coordinator, also known as an information technology coordinator, is responsible for providing IT support to a company's staff and contractors. They help manage server applications, cloud-based services, and portable devices, as well as restore lost data and create instructions for installing programs.
Job Description
We are seeking a motivated IT coordinator to join our company. In this role, you will be responsible for installing and upgrading computers, tablets, and smartphones. You will also provide training to our staff on how to use hardware, software, and cloud-based services.
To be successful as an IT coordinator, you should have strong technical skills to help staff solve technical issues quickly. The IT industry is constantly changing, so being adaptable is essential.
Job Duties and Responsibilities
- Manage and maintain the company's technological equipment, such as computers, tablets, and smartphones.
- Ensure that company devices connect smoothly with file servers, email servers, and financial systems.
- Install, upgrade, and manage software and hardware on company devices.
- Manage all software licenses.
- Maintain an inventory of all company electronic assets.
- Provide training to staff on using hardware, software, and cloud-based services.
- Create instructions for installing programs.
- Perform backups and restore lost data as needed.
- Evaluate and recommend software purchases to the IT manager.
Requirements and Qualifications
- Bachelor's degree in information technology, computer technology, or a similar field.
- At least two years of experience as an IT coordinator or in a related role.
- Knowledge of IT tools and concepts, such as operating systems and internet protocol suites.
- Familiarity with LAN/WAN configurations.
- Experience in configuring and managing Apple iOS and Android devices.
- Strong troubleshooting, analytical, and problem-solving skills.
- Good interpersonal skills and the ability to work with both technical and non-technical personnel.