Delve into the fundamental qualifications, critical tasks, primary responsibilities, and essential skills that should be highlighted in a detailed Financial Counselor job description.
What does a Financial Counselor do?
A financial counselor works in a hospital and helps patients understand the costs of their medical care. They also help patients figure out how to pay for their treatment. A financial counselor acts as a middleman between the hospital and the patient and collects payments.
Job Description
We are looking for a detail-oriented and helpful financial counselor to assist patients with understanding their medical costs and finding ways to pay for their care. The financial counselor will work with outside organizations to make sure patients have the financial coverage they need. They will explain financial information to patients, assess their ability to pay, and provide information on free healthcare and Medicaid. The counselor will also help patients with any necessary applications and educate them on their financial responsibilities to the hospital. They will also follow up with patients and other parties to make sure all information is accurate and complete.
To be successful in this role, you should have a good understanding of payment options and procedures and be able to explain them clearly to patients. Ideal candidates are focused on providing excellent customer service and can handle multiple tasks in a fast-paced environment.
Job Duties and Responsibilities
- Attend meetings, training sessions, and presentations.
- Complete financial applications.
- Provide cost estimates to patients and healthcare providers.
- Assist patients with financial applications and arrangements.
- Collect payments from patients.
- Verify health insurance benefits and requirements through phone calls and online research.
- Confirm patients' employment information and other details.
- Report any problems or concerns to a supervisor.
- Follow all relevant rules, regulations, policies, and procedures.
- Perform other duties as assigned.
Requirements and Qualifications
- High school diploma, GED, or equivalent.
- At least 2 years of experience in customer service or related fields.
- Good understanding of medical terminology, billing practices, and coding.
- Proficient with computers and familiar with MS Office Suites.
- Excellent communication skills, both verbal and written.
- Strong math skills.
- Great people skills.
- Organizational skills.
Financial Counselor Salary
The earning potential of a Financial Counselor can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Financial Counselor in the United States is approximately $44560.