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Comprehensive Claims Adjuster Job Description, Duties, Responsibilities, Requirements, and Qualifications

Comprehensive Claims Adjuster Job Description, Duties, Responsibilities, Requirements, and Qualifications
September 27, 2025

Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Claims Adjuster job description.

What does a Claims Adjuster do?

A claims adjuster is someone who investigates insurance claims for an insurance company. They look into damages to homes, offices, and cars, and talk to the people involved to figure out how much money should be paid out.

Job Description

We are looking for candidates who are careful and good with numbers. Claims adjusters need to examine damages, talk to witnesses and experts, and figure out how much money should be paid to the person making the claim.

The best claims adjusters are good at investigating and can gather information from many different sources to write a report. They are the first step in the claims process and their report is reviewed by a claims examiner.

Job Duties and Responsibilities

  • Investigate damage to property or injuries to people
  • Gather information from sources like police reports
  • Prepare reports for the claims examiner
  • Investigate suspicious or questionable claims
  • Work with specialists like lawyers, engineers, architects, and doctors
  • Put together a report of their findings
  • Help defend the insurance company against challenges to the claim

Requirements and Qualifications

  • High school diploma for entry-level jobs
  • Preferably a bachelor's degree in finance or a related field
  • Good at using numbers and spreadsheets
  • Experience with appraisal software like Xactimate
  • Very careful and detail-oriented
  • Great at talking and writing to people
  • Good at working with others

Claims Adjuster Salary

The earning potential of a Claims Adjuster can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Claims Adjuster in the United States is approximately $72459.

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