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Comprehensive Appliance Repair Technician Job Description, Duties, Responsibilities, Requirements, and Qualifications

Comprehensive Appliance Repair Technician Job Description, Duties, Responsibilities, Requirements, and Qualifications
September 27, 2025

Gain insight into the essential qualifications, important duties, key responsibilities, and vital skills that form a well-rounded Appliance Repair Technician job description.

What does a Appliance Repair Technician do?

An appliance repair technician is someone who fixes broken or not working household appliances. They can also install and maintain appliances. They work either on-site or in repair shops, depending on the size of the appliance and the type of work needed.

Job Description

We are looking for a skilled appliance repair technician to help our customers with all their repair, installation, and maintenance needs. This includes responding to calls for gas leaks, testing newly installed appliances, and letting customers know if future maintenance is needed. You should also be able to use appliance manuals to solve difficult problems.

To be successful as an appliance repair technician, it's important to stay updated on the latest technologies and advancements in home appliances. Overall, a great appliance repair technician should have excellent diagnostic and problem-solving skills, as well as provide exceptional customer service.

Job Duties and Responsibilities

  • Check customers' appliances and figure out why they are not working properly.
  • Do maintenance work on customers' appliances.
  • Give customers an estimate of how much it will cost to fix their broken appliances.
  • Repair or replace broken or damaged parts with the approval of the customer.
  • Instruct customers on how to correctly use their appliances.
  • Install large appliances like washers, ovens, and stoves for customers.
  • Keep an accurate record of all parts used to fix or maintain appliances.
  • Bill customers and collect payments.

Requirements and Qualifications

  • High school diploma or equivalent.
  • Having a National Appliance Service Technician Certification (NASTeC) is a plus.
  • Proven experience in repairing, installing, and maintaining household appliances.
  • Able to use various hand tools.
  • Capable of standing for long periods.
  • Able to lift heavy objects.
  • Excellent problem-solving skills.
  • Effective communication skills.
  • Exceptional customer service skills.

Appliance Repair Technician Salary

The earning potential of a Appliance Repair Technician can vary significantly based on factors such as geographic location, industry, professional experience, educational background, and the specific employer. On average, the annual salary for an Appliance Repair Technician in the United States is approximately $64161.

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