Omilia is a leader in providing human-like human-to-machine communication experiences and technologies for large enterprises. The company was founded in a small garage and has grown to serve 1 billion conversations in 30 languages across 17 countries. Their NLU solutions are among the fastest growing in the market, earning Omilia recognition as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms and in the IDC Marketscape for Worldwide Conversational AI Software Platforms for Customer Service 2021.
With Omilia's technology, enterprises can offer open-question customer care and end-to-end self-service, resulting in improved customer experience and reduced operational costs. Since expanding to the USA and Canada in 2016, Omilia has successfully implemented 33 full production deployments worldwide and has a strong track record of delivering proven KPIs and ROIs across various industries.
At Omilia, we are committed to providing cutting-edge solutions that revolutionize the customer care experience. Our team of experts is dedicated to pushing the boundaries of technology and enhancing human-to-machine interactions. We are constantly innovating and evolving to stay ahead of the curve and meet the ever-changing needs of our clients.
With a customer-centric approach and a focus on delivering tangible results, Omilia is the go-to partner for enterprises looking to enhance their customer care strategy. Our proven track record, industry recognition, and global presence make us the trusted choice for businesses seeking to improve customer experience and drive growth. Choose Omilia and experience the power of human-like conversational AI for your enterprise.