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CallMiner

Company Overview


At CallMiner, we are dedicated to providing our clients with the tools and solutions they need to transform their customer experience and drive business success. With our cutting-edge technology, powered by artificial intelligence and machine learning, we are able to analyze customer interactions across multiple channels at scale. This allows us to uncover valuable insights and patterns, giving our clients a deeper understanding of their customers and their needs.

Our comprehensive platform enables organizations to interpret sentiment, identify trends, and make data-driven decisions to improve their operations and the overall customer experience. By connecting these insights to action, we help our clients identify areas of opportunity for growth and transformational change.

Our track record speaks for itself. We have helped the world's leading organizations in various industries, including retail, financial services, healthcare, insurance, travel, and hospitality, to achieve their business goals and drive success. Our clients trust us to provide them with the most advanced technology and solutions to enhance their customer experience and stay ahead of the competition.

At CallMiner, our team of experts is dedicated to providing exceptional customer service and support. We work closely with our clients to understand their unique needs and tailor our solutions to meet their specific requirements. We are committed to continuously innovating and improving our products to ensure that our clients always have access to the best possible tools and insights.

In today's fast-paced and ever-changing business landscape, understanding your customers and their needs is crucial to success. At CallMiner, we are passionate about helping our clients achieve their business goals and drive meaningful change through the power of conversation intelligence. Join us and experience the difference CallMiner can make for your company.

Industry: IT/Computers - Software & Software Services
Headquarter: Waltham, Massachusetts, USA 02451
Company size: 201-500 Employees
Established Year: 2002

Career opportunities at CallMiner

CallMiner
  5 - 6 yrs   Waltham, MA, USA
Keyskills : N/A
Designation: N/A
Job Description: About the Role CallMiner has evolved from a leader in conversation intelligence to a provider of the world?s most comprehensive AI-powered Customer Experience (CX) automation platform. We are seeking a Customer Success Director to join our success team and …
$ 0 - $ 0
Full Time
June 24, 2026
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CallMiner
  0 - 0 yrs   Waltham, MA, USA
Keyskills : N/A
Designation: N/A
Job Description: Position Overview We are seeking a highly skilled and motivated DevOps Engineer to join our technology team. The ideal candidate will bring proven experience with both AWS and Azure, containerization, Kubernetes orchestration, automation tools, GitOps metho…
$ 0 - $ 0
Full Time
June 1, 2026
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CallMiner
  5 - 8 yrs   Waltham, MA, USA
Keyskills : SQL , Agile methodologies , CallMiner , Data Analysis , Data Analytics , Sales , Product Management , Product Marketing , Acceptance Criteria , Adaptability , Analysis , Analytical Thinking , Analytics , API , API Management , Articulate , Backlog Management , Business Improvement , Collaboration , Commitment , Communication , Competitive Landscape , Comprehensive , Computer Science , Customer Experience , Customer Experience Management , Customer Feedback , Customer Interaction , Data Science , Demonstrated Ability , Design , Development , Disability Insurance , Financial Services , Focused , Healthcare , Hospitality , Implementation , Inclusive , Initiative , Insurance , Intelligence , Intuitive , Iterative , Iterative Development , Leadership , Learning , Lifecycle Management , Machine Learning , Management , Market Analysis , Marketing , Minimal Supervision , Orientation , Ownership , Passionate , Practical , Prioritization , Proactive , Product Backlog , Product Launch , Product Lifecycle Management , Reimbursement , Research , Retail , Revenue Streams , Roadmap , Roadmap Development , Scalability , Science , Soft Skills , Sprint Planning , Stakeholder Management , Strategy , Supervision , Teamwork , Transformational Change , User Experience , User Story , Verbal Communication , Web Application , Work Independently , Work-Life Balance , Written and Verbal Communication
Designation: N/A
Job Description: CallMiner is looking for a Product Manager with interactive web application or SaaS product management experience to help us to continue to evolve our market leading customer interaction analytics solutions. Customer interaction analytics or the analysis of…
$ 0 - $ 0
Full Time
January 20, 2025
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