WIC Nutrition Assistant

Tiburcio Vasquez Health Center is a non-profit community health center that is dedicated to promoting the health and well-being of our community by providing accessible, high-quality care. We integrate primary care, dental care, WIC support, mental health counseling, community health education, and more.

As a WIC Nutrition Assistant (WNA) at Tiburcio Vasquez Health Center, Inc. (TVHC), this position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. Under the direction of the WIC Program Director and the Supervising RD, the WNA provides nutrition counseling and educational classes to WIC participants, as well as other nutrition education related tasks. The incumbent must work collaboratively with all WIC staff in support of participant services, exhibiting flexibility and a "can do" attitude. Customer service is the key priority in this position requiring the WNA to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in participant/staff interactions.

This is a full-time position, working 40 hours per week, typically Monday through Friday with periodic Saturday hours.

Compensation: $ 25.68 - $28.06, depending on experience

This position is reresented by SEIU, with compensation and benefits determined by the terms of the Collective Bargaining Agreement (CBA). Salary is based on the wage scales outlined in the agreement. Beyond base pay, TVHC provides a comprehensive compensation package that supports the health, wealth, and career development of our employees.

Responsibilities:

• Adheres to WIC Federal Regulations, WIC State Policy, TVHC Personnel Policy & Procedure, and TVHC WIC Policy & Procedure.
• Participates in program continuing education, in-services, scheduled meetings, or any related educational program.
• Obtains WIC Nutrition Assistant certificate from State and Certified Lactation Certificate (CLC) within specified time frame.
• Completes assigned tasks related to program day-to-day operations.
• Rotates among TVHC WIC sites as necessary.
• Participates in all aspects of Screening, Enrollment, Assessment, Recertification, Education, and Food Instrument/Benefits[AM1]Security and Distribution.
• Participates in outreach activities and community events to promote the knowledge, awareness and access of nutrition services; also promotes breastfeeding among participants and the community at large.
• Counsels designated high risk under the direction of the Registered Dietitian. Teaches all WIC classes.
• Attends and participates in meetings, related trainings and workshops on behalf of the program as directed.
• Performs all duties and service in full compliance with TVHC's Service Excellence Standards.
• Performs all duties in support of successful EHR/EPM implementation.
• Performs other duties assigned by Program Director or Supervising Dietitian including but not limited to coordination of the National Voters Registration Act (NVRA) program compliance and the WIC Local Vendor Liaison (LVL) Program and Outreach and Referrals

Requirements

• Bilingual English/Spanish required.
• BLS certification required
• Bachelors degree with nutrition-related courses/subjects preferred.
• Education/training or work experience in computer basics and data entry is a must. Competent in word processing programs, i.e. Microsoft Word, Excel, PowerPoint, etc.
• Must complete the WIC Nutritionist Assistant (WNA) Certification training (provided).
• Effective communication and a one-to-one counseling situation and group setting.
• Prior WIC experience preferred.

Qualifications:

• Excellent communication skills at level necessary for understanding and relaying instructions to participants and for accurately documenting participants' information.
• Ability to effectively communicate with participants' population and staff while demonstrating a high degree of diplomacy and tact.
• Ability to multitask and work effectively in a high-stress and fast-moving environment.
• Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations.
• Ability to learn and understand MIS Program Application.
• Competent Professional Authority (CPA) credential or credentialed within a 6 month period.
• Thorough understanding of the importance of confidentiality and non-disclosure according to HIPAA standards.
• Able to work evenings and/or weekends; demonstrates flexibility in regards to job duties and assignments.
• Ability to travel to designated clinics as needed.

Benefits

We offer excellent benefits including: 100% paid medical (co-payments, prescriptions, premiums), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plan with an Employer match, tuition reimbursement, monthly treats, pet insurance and more.