Web Services Engineer

• Install and configure web server software (e.g., Apache, Nginx, IIS) and related components.
• Regularly update and patch web servers to ensure they are secure and performing optimally.
• Monitor server performance and troubleshoot issues to ensure high availability and reliability.
• Ensure compliance with Service Level Agreements (SLAs) by proactively identifying and resolving performance bottlenecks and potential issues.
• Implement and maintain security measures to protect web servers from threats and vulnerabilities.
• Manage backup and recovery processes to ensure data integrity and availability in case of server failure.
• Maintain accurate documentation of configurations, procedures, and policies.
• Work closely with development and IT teams to support web application deployments and ensure smooth operation.
• Provide support to users and developers for web server-related issues and inquiries.
• Manage and resolve support tickets in a timely and efficient manner, ensuring user satisfaction.
• Provide excellent customer service by effectively communicating with users and stakeholders, addressing their concerns, and providing solutions.
• Develop and maintain automation scripts to streamline server management tasks.
• Ensure that web server operations comply with organizational policies and industry standards.
• Maintain compliance with standards and guidelines.

Requirements

• High School Diploma/GED and 19 years of related experience
• Bachelor of Science may be substituted for 5 years of experience
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Experience with monitoring tools and performance tuning.
• Familiarity with CI/CD pipelines and DevOps practices.
• Familiarity with database management systems (e.g., MySQL, PostgreSQL).
• Knowledge of configuration management tools (e.g., Ansible, Puppet, Chef).
• Proficiency in scripting languages (e.g., Bash, Python, PowerShell).
• Relevant certifications such as AWS Certified SysOps Administrator, Red Hat System Administrator (RHSA), Microsoft Certified: Azure Administrator Associate.
• Strong understanding of network protocols, DNS, SSL/TLS, and web security practices.

• CCNA Security
• CySA+
• GICSP
• GSEC
• Security+
• CND
• SSCP
• CASP
• CCNP Security
• CISA
• CISSP
• GCED
• GCIH
• CCSP

Benefits

Qualification

High School or equivalent