Job Description
Spectrum is seeking a Program Manager to provide support the Department of Veteran Affairs located in Hines, IL. In this role you will work with a diverse, high performing team of professionals leveraging a proactive program management methodology to ensure all tasks are executed and delivered on time and of the highest quality.
Key Roles and Responsibilities
As our Program Manager, you will act as the overall lead, manager, and administrator for the contracted effort. You will serve as the primary interface and Point of Contact (POC) with Government program authorities regarding technical and program/project issues. The Program Manager is responsible for the overall worked performed for all assigned employees and deliverables for three warehouse locations. The candidate will be in charge of the overall responsibility for all reporting, administrative, and HR actions to include but not limited to resume review, hiring actions, disciplinary actions, reporting, direct communication and reporting between the Vendor and CO/COR of the contract on the VA warehouse sites.
The PM shall review and prepare workflows, staffing requirements, and action plans that meet the Service Distribution Center (SDC) standards for productivity, quality assurance and customer service.
He/she shall meet regularly with government supervisory warehouse team(s) to analyze productivity, including quality assurance, inventory control, logistics, floor productivity, shipping, receiving and order fulfillment.
Will work with government personnel to adjust staffing levels and/or work procedures to accommodate resources allocated to operate warehouse operations.
Maintains current and accurate files and records and prepares periodic and special reports.
Weekly Production Report: The On-Site Program Manager shall validate all work performed by signing off on production summary documents.
The program manager will be responsible to ensure that all contract staff are up to date and compliant with all necessary and required VA Trainings as well as required certifications for operating warehouse equipment.
When requested by the COR, the contractor shall provide a summary of duties performed/accomplishments for each employee by close of business to the CO, the last duty day of each week. The report shall detail the number of orders and items shipped by warehouse.
Each warehouse report shall specify the orders and items shipped by commodity and type of order, completed in excel spreadsheet. The numbers will be available from our VistA program.
Additionally, this contractor representative shall remain on site while the effort is being performed. The contractor representative shall have full authority to act for the contractor on all matters relating to the daily requirements to include coordinating with the COR in performing work on individual, managing, and assigning work to contract employees; and managing contractor's employee leave, schedules, timecards, etc. Comply with all government policies.
The Program Manager is required to comply with government policies and legal guidelines, and help to maintain a safe, orderly work environment and meet performance standards for production and quality assurance.
Travel may be required quarterly to visit sites in Denver, CO.
Requirements
Education
Master's degree OR PMP Certification
Required Experience:
10 Years experience supporting a large corporation or government agency. Such experience shall include planning, initiating, managing, executing and closing out programs in support of an integrated supply chain distribution system. The Program Manager shall assist VA in the execution of targeted program goals.
Strong knowledge and experience in inventory management, logistics, supply chain operations and receipt of goods, storage, order fulfillment and distribution/shipping.
Strong decision-making skills
Proficient in the following: inventory software and systems; Microsoft Windows 10, Microsoft Excel; Microsoft Office 2010 or latter; data entry; and typing skills.
Requires Tier 1 Background Investigation (BI).
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- Stock Option Plan
Qualification
Bachelor's Degree
Key skill Required
- Customer Service
- Microsoft Office
- Data Entry
- Logistics
- Assurance
- Communication
- Development
- Direct Communication
- Disciplinary
- Insurance
- Inventory Control
- Inventory Management
- Investigation
- Life Insurance
- Management
- Methodology
- Microsoft Excel
- Microsoft Windows
- Order Fulfillment
- Proactive
- Productivity
- Program Management
- Provide Support
- Quality Assurance
- Receiving
- Reporting
- Resume Review
- Shipping
- Spreadsheet
- Supply Chain
- Supply Chain Operations
- Training
- Typing
- Warehouse Operations
