UX Designer I, TITANS

The TITANS team at Amazon is seeking an exceptional User Experience Designer to create intuitive and innovative solutions for NATS (North America Transportation Services ) users. This role is integral to the Amazon Transportation team, focusing on designing seamless experiences for transportation planning and configuration functions.

The ideal candidate will drive the user experience strategy and design for critical transportation operations tools, combining analytical thinking with creative problem-solving. You'll work at the intersection of complex logistics systems and user-centered design, creating solutions that enhance efficiency and user satisfaction.

We're looking for a passionate innovator who demonstrates:

Strong sense of ownership

Commitment to creating delightful, user-focused experiences

Ability to translate complex transportation requirements into intuitive designs

Drive to deliver impactful solutions that scale across Amazon's transportation network

Join us in shaping the future of Amazon's transportation systems through thoughtful and innovative design solutions.

Key job responsibilities

Translate business requirements into use cases and high-level customer experience frameworks

Design interfaces and interaction flows for voice experiences, mobile apps, and embedded screens

Produce conceptual diagrams, wireframes, visual mockups, and interactive prototypes

Create user-centered designs informed by market research, business goals, customer feedback, and usability study insights

Lead design processes that refine strategy and elevate design within the organization

Develop and maintain comprehensive user interface specifications

Present design solutions to cross-functional teams and leadership, gathering feedback to iterate and improve

Collaborate with product team,engineering and data science teams to evaluate and optimize features

A day in the life

In this role, a UX Designer will work closely with design, product, research, engineering, and other teams across NATS to iterate on existing experiences and deliver new features that delight customers.

About the team

TESS manages transportation network configuration by working with different internal stakeholders and systems, to deliver desired business outcomes. We work at the intersection of business and systems. This role will directly influence the decisions and strategy of TESS by gathering customer needs and insights and mining large and diverse data sets. This position will work with directly with business leaders and teams along with various stakeholders to track business goals and initiatives.

Basic Qualifications

2+ years of design experience

Have an available online portfolio

Experience with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, Axure, and Dreamweaver

Experience in prototyping

Preferred Qualifications

Experience in a highly agile environment

Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs

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