US Growth Operations Manager

About Us

At AssistIQwe are dedicated to creating a more efficient and transparent healthcare supply chain by fixing one of the core problems - health systems and providers lack accurate data and insights on their supply and implant usage. Our AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling greater revenue capture and reduced waste, ultimately leading to better value of care and better outcomes for patients.

About the Role

As a Growth Operations Manager at AssistIQ, you will be an integral member of the growth marketing and sales team. We are looking for exceptional talent to help us drive our products to the next level of growth.

This is an amazing opportunity for a driven individual who wants to grow professionally with a fast-growing, well-funded health tech company. This role will work cross-functionally within the Marketing team, collaborating with peers across different teams (Product Management, Product Operations, Customer Success, and Sales).

We're seeking a scrappy, adaptable team player someone who is comfortable taking on a variety of tasks, regardless of size, to help drive business results and growth. They must be flexible, self-sufficient, a team player, a hands-on doer, a strategic thinker with an attention to detail, and passionate about healthcare.

What You Will Do

1) Sales Operations and Business Development Support

• Support sales team across the entire business development process including initial sales meetings, customer demos, and other customer communications
• Be the liaison between the customer (often including their internal IT teams) and our internal teams (Implementation, Product, Engineering) to map out solution / feature requirements for each customer
• CRM Management: Implement, configure, and maintain the CRM system (e.g., HubSpot), ensuring it's optimized for the sales team's needs, data accuracy and reporting:
• Overseeing the sales funnel, ensuring that contacts can be seamlessly tracked and moved through each stage
• Ensure regular follow ups with contacts at each stage of the sales funnel
• Develop tools, resources, and training for the sales team that they need to be successful, including content, presentations, and sales playbooks.
• Develop and implement improvements to the sales process, from lead generation to closing deals, to enhance efficiency and effectiveness.
• Assist in creating sales enablement tools such as competitive comparison guides, messaging maps, FAQs, PowerPoint presentations, and email templates.
• Provide insights to AssistIQ's Product team on potential enhancements based on feedback during sales cycles and engagement with hospital IT stakeholders

2) Marketing and Demand Generation Support

• Support customer marketing initiatives, including working with Customer Success and our creative marketing team to develop case studies, testimonials, and other content that showcases customer outcomes.
• Plan, organize and attend virtual events (webinars) and on-site industry conferences.

Requirements

• Bachelor's degree in Business, Marketing, Healthcare Technology, Hospital Administration, Communications, or a related field.
• 3-5 years of experience in product marketing, customer marketing, or sales operations with high growth B2B SaaS companies
• Strong communication and storytelling skillsboth written and verbal.
• Strong analytical skills and business judgment, with the ability to identify market opportunities.
• Motivated, creative, and analytical, with a strong ability to problem-solve.
• Excellent attention to detail and ability to manage multiple projects simultaneously.
• Exceptional interpersonal and collaboration skills.
• Passion for solving healthcare problems.

Benefits

• Health insurance & Pension Plan
• Fully remote position
• Business travel
• 3 weeks of vacation
• 10 sick days
• Flexible work hours

Our Values

Transparency & Inclusivity: We act with integrity, creating space for new ideas and sharing information about our progress, challenges, and decision-making processes.

Agility & Flexibility: We iterate with speed, challenging the status quo and seeking continuous improvement to respond to our customer needs and market changes.

Accountability and Collaboration: We foster a culture of responsibility and display curiosity, grit and passion to achieve our objectives, individually and as a team.

Social Responsibility: We prioritize environmental impact by making responsible choices and developing products that make the healthcare industry more sustainable.