Turndown Attendant

SUMMARY

The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.

The Turndown Attendant will provide evening housekeeping service to guest rooms by freshening the rooms, restocking, and fulfilling other guest requests.

Duties and Responsibilities:

Report to work in a clean and pressed uniform including a name tag and a SMILE

Review nightly room assignment, making note of VIPs, amenities deliveries and any other special requests

Gather Turn Down supplies and stock housekeeping cart

Turn down bed according to standards

Empty trash

Check patio and lock patio door and screen

Draw curtains fully and neatly

Leave only the nightstand lamps and entry light on

Tidy room and restock amenities

Fold guest clothes and arrange neatly

Pair and neatly arrange shoes

Remove soiled room service dishes

Clean used glasses and mugs

Replace dirty towels and re-hang used towels

Rinse sink and dry out

Make sure toilet is clean and the toilet paper is refolded

Ensure bathroom floor is clean and dry

Ensure tub/shower is clean and dry

Bring dirty linen down to laundry at end of shift

Deposit all trash and recyclables into proper receptacles, following proper recycling procedures

Clean off golf carts, park and connect to the charger

Clean off and restock housekeeping TD carts

Clean the Housekeeping office and storerooms

Complete all Turn Down Housekeeping reports

Re-fill chemical bottles for Room Attendants

Report any maintenance items or special HSKP needs to supervisor

Respond to guest calls or management request calls on timely manner

Attend daily stand up, scheduled meetings and trainings

Adhere to grooming standards

Have a positive attitude and work together with co-workers

Pick up any trash on the grounds

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We offer excellent benefits:

Complimentary room nights

Unlimited discounted and Friends & Family Room Rates

Medical, Prescription, Dental and Vision Insurance on 30 th day of employment

401K with company match

Generous Paid Time Off policy

Paid sick time

Paid Family Bonding Time and Adoption Assistance

Tuition & Wellbeing Reimbursement

Free colleague meals during shift

Employee Stock Purchase Plan

Access to resort facilities including spa services, programs, hiking trails and gym

Exact benefit package is contingent on status

Qualifications:

A true desire to satisfy the needs of others in a fast-paced environment

Verbal and written communication skills, basic reading, writing, and English speaking skills

Ability to stand for long periods of time and walk moderate distances

Ability to lift, pull, and push a moderate weight (about 50 pounds)

Strong attention to detail

Ability to drive a golf cart, walk, and answer a radio

Ability to work outdoors up to 95% of the shift, under all seasonal weather conditions and during the night

Must be able to work a flexible schedule, including weekends and holidays.

Shift times are typically 5:00pm-9:30pm.

Previous Housekeeping experience in a hotel or resort preferred.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Primary Location: US-AZ-Tucson

Organization:Miraval Arizona Resort and Spa

Pay Basis:

Hourly

Job Level:Full-time

Job:Housekeeping/Laundry

Req ID:TUC001820

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.