Telesales Representative

• Client Interaction : Call potential customers to discuss available loan products (personal, home, auto, business loans, etc.).
• Lead Generation : Identify and qualify potential leads through cold calling and follow-up calls.
• Loan Product Explanation : Explain loan details such as interest rates, repayment terms, eligibility criteria, and documentation requirements.
• Loan Application Support : Guide clients through the loan application process, providing them with necessary instructions and ensuring timely submission of required documents.
• Data Management : Update customer records and loan application statuses in the CRM system.
• Follow-up Calls : Conduct follow-up calls with potential customers to check their loan application status, resolve any issues, and encourage them to complete the process.
• Problem Resolution : Address and resolve customer queries or concerns regarding loan products, terms, or application issues.
• Meet Targets : Achieve daily/weekly/monthly targets for calls made, leads generated, and loan applications processed.

Qualification

Bachelor's Degree