TeleOperations Operator

Be the human behind the machine. Help shape the future of mobility.

Join our team as a TeleOperations Operator and play a critical role in supporting a cutting-edge fleet of autonomous vehicles. You'll act as the crucial "human-in-the-loop," stepping in to guide vehicles remotely through complex, real-world scenarios when autonomous systems need backup. This is a unique opportunity to be part of an innovative and rapidly evolving industryperfect for detail-oriented problem solvers with a passion for technology and safety.

Shift Availability:

• Morning: 7:30 AM 4:00 PM
• Wed-Sun
• Thurs-Mon
• Fri-Tues
• Sun-Thurs
• Evening: 3:30 PM 12:00 AM
• Wed-Sun
• Thurs-Mon
• Fri-Tues
• Sun-Thurs

What You'll Do:

• Monitor and guide a fleet of autonomous vehicles in real time.
• Remotely operate vehicles during challenging scenarios using advanced control systems.
• Ensure safe and smooth operation in compliance with safety protocols and regulatory guidelines.
• Report system behavior, anomalies, and performance metrics to help enhance vehicle performance.
• Collaborate with cross-functional teams to improve TeleOps tools and interfaces.
• Uphold high operational standards by following strict company and regulatory protocols.

Requirements

What We're Looking For:

• Clean driving and background record
• 2+ years in operations, tech support, QA testing, or related fields
• Comfortable with Windows and Linux; strong technical troubleshooting mindset
• Excellent communication skills and situational awareness
• Ability to stay focused and calm in high-stakes scenarios
• Flexible and open to working various shifts

Bonus Points For:

• Experience in QA, robotics, or autonomous vehicle testing
• Bachelor's degree in a STEM or analytical field
• Familiarity with video game-style controls or driving simulators
• Basic data analysis skills to support system performance insights

Benefits

Comprehensive benefits , including employer-subsidized healthcare and pre-tax commuter benefits.

Flexible Spending Account for healthcare expenses.

Short- & long-term disability and life insurance fully covered by Employer.

401(k) package to help secure your future.

Be part of an innovative team shaping the future of transportation!

Qualification

High School or equivalent