Technical Writer Intern - Summer 2025

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Internship Program Summary:

At Iron Mountain, we rely on hiring top early career talent who are diverse, innovative, energetic, and inspiring. We offer a 12 week internship program tailored to you to ensure you are set up for success as you begin the early part of your career. Our internship program is designed to empower you to reach your full potential through meaningful and impactful work. We continuously recognize and value the need for early career talent and are committed to ensuring we equip our interns with an exciting, unique, and invaluable experience while they are with us.

During the internship, you will be able to complete critical real world work along with multiple internal Iron Mountain teams while contributing to our digital growth aspirations. You will also experience:

Structure Development over a 12 week program including (starting on 05/21/2025- 08/13/2025):

Professional Skills

Business Acumen

Executive Speaker Series

Consistent Feedback and Evaluation

Networking with other interns and adept professionals

Diverse, inclusive, and innovative environment & culture

Stability and growth

Job Summary

Iron Mountain is seeking a rising senior for the role of Technical Writer Intern. Interns will document product features and create instructional content to support adoption and learning, focusing on a single product throughout their internship. This role will take direction from the Documentation Manager and will work with Engineering, UX, QA and Product Management.

Job Duties:

Write easy-to-understand user interface text, online help and user guides

Create virtual tutorials and videos

Upload and maintain documentation on collaboration site

Proofread and edit documents submitted by team

Provide a quick turnaround and meet all deadlines

Education Qualifications:

Currently pursuing a Bachelor's degree with an expectation that degree will be obtained between December 2025- July 2026

Must be returning to the course of study following completion of the internship

Pursuing a degree in Media, Communications, English or related field

Requirements:

Participation in the internship program requires that you are located in the continental United States for the duration of the program

Must be authorized to work in the US without restriction (this role is not eligible for visa sponsorship now or in the future)

This is a 40 hour per week assignment, lasting 12 weeks with the expected start date being May 21, 2025 and ending on August 13th, 2025

Preferred Qualifications:

Knowledge of machine learning data preparation techniques, machine learning models and AI technology

Self-motivated to complete work assignments and learn new software and tools

Strong attention to detail and ability to proofread and edit

Receptive to feedback on work

Initiative to solve problems independently

Along with your resume, please share one or more samples that you have written.

Category: Other Designations

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0081184