Job Description
We are seeking a highly skilled and detail-oriented Technical Whitepaper Writer to join our team. This role will focus on creating in-depth, technical documents that explain complex technologies, products, and services to both technical and non-technical audiences. The ideal candidate will be adept at translating intricate technical concepts into clear, concise, and engaging content.
Key Responsibilities:
- Research & Content Development : Collaborate with product managers, engineers, and subject matter experts to gather information and understand the technical details and strategic goals of products or services.
- Technical Writing : Write, edit, and proofread whitepapers, technical case studies, solution briefs, and technical articles that articulate technology concepts, industry trends, and product features effectively.
- Audience Targeting : Develop content that is tailored to both technical audiences (developers, engineers) and business stakeholders (executives, decision-makers).
- Industry Awareness : Stay up-to-date on industry trends, competitor content, and emerging technologies to ensure content relevance and accuracy.
- Document Structure & Design : Use layout and design best practices to present complex information clearly; work with graphic designers when necessary to include visuals such as infographics, flowcharts, and diagrams.
- Content Strategy : Contribute to content strategy by identifying content gaps, suggesting new whitepaper topics, and aligning with the overall marketing and sales strategy.
- Quality Assurance : Ensure all content is free from errors, adheres to company style and branding, and meets high standards of quality.
Requirements
Required Skills and Qualifications:
- Bachelor's degree in English, Journalism, Technical Writing, Computer Science, or related field.
- 3+ years of experience in technical writing, with a focus on technology content.
- Proficiency in writing technical content, including whitepapers, solution briefs, and case studies.
- Strong understanding of IT concepts such as cloud computing, cybersecurity, data management, AI/ML, and networking.
- Ability to translate technical language for both technical and non-technical audiences.
- Research and analytical skills to gather relevant information from various sources and organize it coherently.
- Experience with content management systems (CMS) and tools such as MS Word, Adobe Acrobat, or Markdown.
- Excellent written and verbal communication skills, with meticulous attention to detail.
- Ability to work independently, manage multiple projects, and meet deadlines.
Preferred Skills:
- Familiarity with graphic design or the ability to create basic visual aids.
- Experience in SEO for technical content.
- Background in a technical field or familiarity with software development practices.
Benefits
- Health, dental, vision, life, and short/long-term disability insurance
- Paid vacation, holidays, and sick leave
- Competitive compensation and opportunities for advancement
- Retirement plan with employer contribution match
- Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
- One of San Antonio's "Best Places to Work" for nine consecutive years
- This job is at our Bulverde, TX office
Qualification
Bachelor's Degree
Key skill Required
- Software Development
- Networking
- Cloud computing
- Content development
- Cybersecurity
- Sales
- MS WORD
- SEO
- Adobe Acrobat
- Articulate
- Assurance
- Attention to Detail
- Awareness
- Communication
- Computer Science
- Computing
- Content Management
- Content Strategy
- Data Management
- Design
- Development
- Disability Insurance
- Emerging Technologies
- Engaging Content
- Graphic Design
- Highly Skilled
- Infographics
- Insurance
- Journalism
- Management
- Management Systems
- Markdown
- Marketing
- Quality Assurance
- Relevance
- Research
- Science
- Strategy
- Technical Writing
- Verbal Communication
- Work Independently
- Writing
- Written and Verbal Communication