Technical Migration Specialist

Keeper Security is hiring an experienced Technical Migration Specialist to join our high-performing B2B team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago..

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and lead enterprise customers through seamless, secure migrations from legacy Endpoint Privilege Management (EPM) solutions to Keeper's modern platform.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper's affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

As a Technical Migration Specialist, you will lead customer migrations from legacy Endpoint Privilege Management (EPM) solutions, with a special emphasis on transitioning from CyberArk Endpoint Privilege Manager or similar platforms. You will leverage your background in technical support, implementation, and troubleshooting of endpoint security products to drive smooth and successful transitions to Keeper's cloud-native PAM platform.

You'll partner closely with customers, internal sales, and product teams, providing technical leadership through discovery, configuration, automation, and problem resolution during migrations.

Responsibilities

• Lead the end-to-end migration process from legacy Endpoint Privilege Management solutions to Keeper Security
• Collaborate with enterprise customers to assess current endpoint security deployments, configuration policies, and migration readiness
• Architect and implement Keeper solutions that meet customer endpoint security, least privilege, and application control needs
• Conduct technical workshops, demos, and planning sessions with client stakeholders
• Automate migration and deployment workflows using PowerShell, Python, and Keeper APIs
• Troubleshoot agent deployment issues, policy failures, and application control configurations across Windows and macOS endpoints
• Provide L2/L3 technical assistance to customers during onboarding and post-migration phases
• Maintain accurate records of customer interactions, technical issues, and progress updates in Salesforce

• Collaborate internally with product, support, and engineering teams to enhance migration processes and tooling
  

Requirements

• 5+ years in a technical, customer-facing role (Technical Support Engineer, Implementation Engineer, Systems Engineer, etc.)
• 3+ years of hands-on experience supporting, implementing, or migrating Endpoint Privilege Management (EPM) solutions
• Experience working with CyberArk Endpoint Privilege Manager or similar platforms (e.g., BeyondTrust Privilege Management for Windows/Mac, Thycotic Privilege Manager)
• Strong troubleshooting skills for endpoint agent deployment, policy enforcement, and privilege management workflows
• Proficient scripting skills with PowerShell and Python for workflow automation and agent configuration
• Deep understanding of Windows and macOS operating systems, especially around local privilege management and application control
• Strong verbal and written communication skills; able to translate complex technical issues into understandable solutions
• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
• Willingness to travel up to 10%

Preferred qualifications

• Familiarity with broader PAM concepts and competing solutions (CyberArk Core PAS, BeyondTrust, Thycotic, etc.)

• Experience working in SaaS or cloud-native environments
• Background in endpoint security hardening, antivirus/EDR deployments, or managed security services
• Industry-recognized security certifications (e.g., CompTIA Security+, CISSP, CISM)

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt