Is there a job opening for a Team Lead, Imports in United States?

WarrCloud is currently hiring a Team Lead, Imports in United States.

Does WarrCloud hire Team Lead, Imports?

WarrCloud looking to hire a qualified Team Lead, Imports in United States.

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Team Lead, Imports

United States

553 Days ago

Save Job Job Expired

Job Description

NOTE: THIS POSITION IS FOR INTERNAL CANDIDATES ONLY. EXTERNAL CANDIDATES WILL NOT BE CONSIDERED.

Position Purpose:

As a Team Leader, you will be responsible to oversee the functionality of a workgroup by providing guidance and instruction.

What You Will Be Doing

Serve as an OEM subject matter expert
Lead a team of Warranty Administrators
Maintain OEM training and/or certification if applicable
Engage with Product Management and Development to prioritize accounts for implementation on the Platform and Chirp
Facilitate team meetings
Participate in Sales calls and Kickoff meetings
Demonstrate a service culture that prioritizes customer satisfaction
Model, train, and coach expectations to deliver the service standard
Participate in interviewing and selecting talent
Reviewing, developing, and evaluating talent
Lead a culture of accountability through clear expectations and performance management (listen, observe, recognize, and coach on critical behaviors)
Serve as second-tier support for client escalations from Warranty Administrators
Scheduling Warranty Administrators and ensuring there is coverage/back-up
Keep the team motivated
Review each admin's accounts on a weekly basis
Verifying EOM billing
Proactively coach employees as needed

Requirements

What You Need for This Position

Prior experience as a Warranty Administrator
A passion for people
Strong communication skills and professional writing skills
A desire to find solutions
Strong sense of self awareness and people management skills
Technology skills to utilize the WarrCloud Platform, various DMS systems, and OEM-based software

Nice to Have

Previous management or leadership experience

Key Skills Required

SalesAccountsProduct ManagementAccountabilityAwarenessBillingCommunicationCustomer SatisfactionDevelopmentFacilitateGuidanceImplementationLeadershipManagementPerformance ManagementProfessional WritingSelf AwarenessTrainingWriting

Job Overview

Job Function: Other

Job Type: Full Time

Workplace Type: Remote

Experience Level: Not Specified

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company about us:

WarrCloud is a game-changing technology company that is revolutionizing the way car dealerships handle warranty claims. Our innovative cloud-based platform, powered by advanced machine-learning, has been proven to increase warranty revenue by 10%, while also reducing processing costs by up to 60%.

Our cutting-edge technology has been designed specifically for...

Company Name: WarrCloud

Recruiting People: HR Department

Website: http://www.warrcloud.com

Industry: Automobile / Automotive

Company Size: 51-200 Employees

Location

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