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Tamil Speaking Customer Support Specialist

Hyderabad, Telangana, India

308 Days ago

Job Description


Company: Naarg Data Media Services

Location: Remote (Work from Home)
Employment Type: Full-Time
Industry: Media and Mass Communication

About

Naarg Data Media Services, based in Hyderabad, India, is a leading global translation and localization company. We have a network of over 16,000 language professionals covering 250+ languages and specialize in services such as translation, transcription, localization, subtitling, dubbing, voice-over, metadata, content development, and digital media. Our mission is to deliver high-quality solutions to businesses worldwide.

Role Overview

We are seeking a dedicated Tamil-Speaking Customer Support Expert to join our team. The ideal candidate will provide exceptional customer service to our Tamil-speaking clients, ensuring their inquiries are addressed promptly and effectively.

Roles andResponsibilities
  • Handle inbound and outbound customer interactions in Tamilvia phone, email, and chat.
  • Provide accurate information about our services and address customer inquiries.
  • Resolve customer issues efficiently, ensuring high levels of satisfaction.
  • Maintain detailed records of customer interactions and feedback.
  • Collaborate with internal teams to improve customer service processes.

Requirements

  • Fluency inTamil(mandatory) and proficiency in English.
  • Excellent verbal and written communication skills.
  • Prior experience in customer support or a related field is preferred.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently in a remote environment.
  • Familiarity with customer support tools and CRM systems is a plus.
  • reliable computer with a stable internet connection.
  • Headset with microphone for clear communication.
  • Quiet and dedicated workspace

Benefits

  • Competitive salary and performance-based incentives.
  • Opportunities for professional growth and development.
  • Supportive and collaborative work culture.

Interested candidates are invited to submit their resume and a brief cover letter detailing their relevant experience and language proficiency tojobs@naargmedia.com. Please include "Tamil-Speaking Customer Support Expert Application" in the subject line.

Qualification

Vocational - HS Diploma

Key Skills Required

Customer ServiceContent developmentCustomer SupportAttention to DetailClear CommunicationCommunicationCRM SystemsDevelopmentDigital MediaDubbingFluencyInternetLanguage ProficiencyMASS CommunicationMetadataProfessional GrowthSupportiveTranscriptionWork IndependentlyWorkspaceWritten Communication

Job Overview


Job Function: Other

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Associate

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information


Company Name: Naarg Data Media Services

Recruiting People: HR Department

Website: http://www.naargmedia.com

Location

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