Support Clerk

The Underwriting Support Clerk is responsible for general clerical duties within the Underwriting Department in support of the Underwriting Operations. This job consists of the processing of applications for insurance, renewals, endorsements, cancellations, audits, binders and related material following specific procedures and guidelines under general supervision.

Responsibilities

• Rates and/or codes new business, renewals, endorsements, cancellations and performs other policyholder service functions.
• Accurately enters business in the company portal.
• Maintains policy files in proper order.
• Communicates by phone or letter with agents and company departments.
• Provides technical assistance in support of the Underwriting Operation.
• Interprets and applies verbal and/or written instructions, manuals and rates.
• May prepare requests for reports from information or service bureaus.
• Keeps work area orderly, clean and safe; ensures proper care in the use of equipment and supplies, with attention to expenses.

Requirements

• High School diploma or its equivalent

• Experience with Microsoft Outlook is preferred
• Above average communication skills (written and verbal)
• Strong attention to detail
• Above average typing skills
• Able to work as a team player with many different people, both inside and outside of the company
• Able to resolve problems and effectively manage time and schedules

Benefits

Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay. Invest in your future with our competitive 401(k) plan with company match!

About Us

As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.

The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.

Qualification

High School or equivalent