Job Description
Amazon Robotics, located in the greater Boston area, is at the forefront of robotics innovation and automated fulfillment solutions. Our diverse team of engineers designs, builds, and deploys cutting edge robotic systems that revolutionize Amazon's global operations. Our unique co-located facility enables rapid innovation, seamless integration, and swift deployment of new technologies.
Are you passionate about implementing and optimizing enterprise-level supply chain systems? Do you thrive on solving complex technical challenges and driving digital transformation? We are seeking an experienced Supply Chain Systems Engineer to lead the implementation, enhancement, and support of our critical supply chain applications including SAP S/4HANA, Kinaxis, and Tulip.
As a Supply Chain Systems Engineer, you will serve as the technical cornerstone for our manufacturing operations, driving system excellence through strategic implementation of automated solutions and advanced processes. This role is critical in maintaining system integrity, developing comprehensive documentation, and ensuring seamless integration across our technology stack. You will be the primary subject matter expert for our supply chain systems, leading technical implementations, maintaining master data governance, developing training programs, and providing critical support for our manufacturing operations. Working cross-functionally, you'll streamline workflows through automation, resolve complex technical issues, and continuously enhance our systems to improve operational efficiency.
Key job responsibilities
System Implementation & Architecture
Support technical implementation of supply chain systems including SAP S/4HANA, Kinaxis, and Tulip
Provide expertise during new feature development and testing
Develop system architecture and integration solutions between platforms
Create and maintain system documentation, technical material, standard operating procedures, and training materials
Design and implement automated workflows and system controls
Coordinate user acceptance testing (UAT) across multiple stakeholders and drive adoption
Manage system enhancement projects from requirements through deployment
Business Analysis & Requirements
Partner with stakeholders to gather and document business requirements
Create detailed business requirement documents (BRDs) and functional specifications
Maintain product feature roadmap and prioritize enhancement requests
Develop business cases and ROI analysis for system improvements
Master Data & System Administration
Establish and maintain master data governance frameworks
Troubleshoot system issues and provide technical support
Monitor system performance and implement optimizations
Develop and maintain comprehensive troubleshooting guides and decision trees
Perform root cause corrective action (RCCA) analysis for system issues
Conduct periodic system health checks and performance reviews
Serve as primary SME for RMTO's supply chain systems providing technical guidance on system capabilities and limitations
A day in the life
Success Metrics:
API/EDI integration success rate (>95%)
Number of process paths / transactions mapped and SOPs available
Project on-time delivery and user adoption %
Cost/timing savings from automation and enhancements
Master Data accuracy and completeness (>98%)
Number of analytics/reports created and adopted
Basic Qualifications
5+ years of professional experience in system engineering, inventory management, supply chain, manufacturing, or a related field
Extensive expertise in implementing and configuring supply chain systems
Deep understanding of supply chain system concepts and applications
Excellent problem-solving and process improvement skills, with the ability to translate complex technical concepts into practical solutions
Strong communication and stakeholder management capabilities, with the ability to influence cross-functional teams
Proficient in data analysis, programming, and system integration
Strong SQL skills and experience with API integrations
Experience in technical writing and requirements documentation
Bachelor's degree in supply chain management, system engineering, or a related technical field
Preferred Qualifications
Certified SAP Associate, Certified Kinaxis Author, or another Advanced User certification
Expert knowledge in SAP S/4HANA, Tulip, and/or Kinaxis
Experience with Lean/Six Sigma methodologies and process optimization
Experience with agile methodologies and project management
APICS Certification CPIM or CSCP
Knowledge of emerging technologies in the supply chain and logistics space (e.g. robotics, IoT, machine learning)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Are you passionate about implementing and optimizing enterprise-level supply chain systems? Do you thrive on solving complex technical challenges and driving digital transformation? We are seeking an experienced Supply Chain Systems Engineer to lead the implementation, enhancement, and support of our critical supply chain applications including SAP S/4HANA, Kinaxis, and Tulip.
As a Supply Chain Systems Engineer, you will serve as the technical cornerstone for our manufacturing operations, driving system excellence through strategic implementation of automated solutions and advanced processes. This role is critical in maintaining system integrity, developing comprehensive documentation, and ensuring seamless integration across our technology stack. You will be the primary subject matter expert for our supply chain systems, leading technical implementations, maintaining master data governance, developing training programs, and providing critical support for our manufacturing operations. Working cross-functionally, you'll streamline workflows through automation, resolve complex technical issues, and continuously enhance our systems to improve operational efficiency.
Key job responsibilities
System Implementation & Architecture
Support technical implementation of supply chain systems including SAP S/4HANA, Kinaxis, and Tulip
Provide expertise during new feature development and testing
Develop system architecture and integration solutions between platforms
Create and maintain system documentation, technical material, standard operating procedures, and training materials
Design and implement automated workflows and system controls
Coordinate user acceptance testing (UAT) across multiple stakeholders and drive adoption
Manage system enhancement projects from requirements through deployment
Business Analysis & Requirements
Partner with stakeholders to gather and document business requirements
Create detailed business requirement documents (BRDs) and functional specifications
Maintain product feature roadmap and prioritize enhancement requests
Develop business cases and ROI analysis for system improvements
Master Data & System Administration
Establish and maintain master data governance frameworks
Troubleshoot system issues and provide technical support
Monitor system performance and implement optimizations
Develop and maintain comprehensive troubleshooting guides and decision trees
Perform root cause corrective action (RCCA) analysis for system issues
Conduct periodic system health checks and performance reviews
Serve as primary SME for RMTO's supply chain systems providing technical guidance on system capabilities and limitations
A day in the life
Success Metrics:
API/EDI integration success rate (>95%)
Number of process paths / transactions mapped and SOPs available
Project on-time delivery and user adoption %
Cost/timing savings from automation and enhancements
Master Data accuracy and completeness (>98%)
Number of analytics/reports created and adopted
Basic Qualifications
5+ years of professional experience in system engineering, inventory management, supply chain, manufacturing, or a related field
Extensive expertise in implementing and configuring supply chain systems
Deep understanding of supply chain system concepts and applications
Excellent problem-solving and process improvement skills, with the ability to translate complex technical concepts into practical solutions
Strong communication and stakeholder management capabilities, with the ability to influence cross-functional teams
Proficient in data analysis, programming, and system integration
Strong SQL skills and experience with API integrations
Experience in technical writing and requirements documentation
Bachelor's degree in supply chain management, system engineering, or a related technical field
Preferred Qualifications
Certified SAP Associate, Certified Kinaxis Author, or another Advanced User certification
Expert knowledge in SAP S/4HANA, Tulip, and/or Kinaxis
Experience with Lean/Six Sigma methodologies and process optimization
Experience with agile methodologies and project management
APICS Certification CPIM or CSCP
Knowledge of emerging technologies in the supply chain and logistics space (e.g. robotics, IoT, machine learning)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Key skill Required
- Manufacturing
- SQL
- Project Management
- Architecture
- Automation
- Agile methodologies
- API
- Data Analysis
- Data Governance
- Logistics
- Analysis
- Analytics
- API
- Automated Solutions
- Business Analysis
- Business Requirement
- Communication
- Comprehensive
- Design
- Development
- Digital Transformation
- Documentation
- Emerging Technologies
- Global Operations
- Governance
- Guidance
- Implementation
- Inclusive
- Influence
- Innovation
- Integration
- Inventory Management
- Learning
- Machine Learning
- Management
- Monitor System Performance
- Onboarding
- Operational Efficiency
- Optimization
- Orientation
- Passionate
- Practical
- Process Improvement
- Process Optimization
- Roadmap
- Robotic Systems
- Robotics
- SAP S/4HANA
- Seamless Integration
- Six Sigma
- Stakeholder Management
- Supply Chain
- Supply Chain Management
- System Documentation
- System Engineering
- System Enhancement
- System Implementation
- System Integration
- Technical Guidance
- Technical Writing
- Training
- Troubleshooting
- User Acceptance Testing
- User Adoption
- Writing
