Solutions Architect

We're on a mission to make software development building so easy everyone can do it regardless of their background, tech knowledge or budget. We've already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we've only just started.

With a truly global footprint encompassing offices across EMEA, APAC, and the Americas, Builder.ai is driving innovation on a worldwide scale. Having secured over $450 million in funding to date, supported by prominent investors including QIA and Microsoft, the opportunity to join Builder.ai has never been more exciting.

Life at Builder.ai

At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take software development building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder's mission to unlock human potential through the power of software.

In return for your skills and commitment, we offer a range of great perks, from private healthcare and discretionary variable pay or commission scheme, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

About the Role:

A Pre-Sales Solutions Architect, is the technical expert and trusted advisor for potential customers, guiding them through the process of specifying applications on the Builder.ai platform.

Pre-Sales Solution Architects have a key role to play to accurately specify customers' applications so that Builder is able to consistently deliver for them - on time, within budget and achieving a high level of customer satisfaction.

Responsibilities:

• Gain in-depth knowledge of the Builder.ai platform and its capabilities. This includes understanding the platform, journeys, features, building blocks, delivery processes, tools, partner offerings and underlying technology. Staying up-to-date with industry trends and emerging technologies in the composable software space.
• Engaging with potential customers to understand their business challenges, functional and non-functional requirements, and desired outcomes. Conducting customer calls and meetings to gather comprehensive information about their software needs.
• Translating customer requirements into Buildcards and Journeys for applications to be built on the Builder.ai platform. This includes identifying appropriate features, and integrations from Builder Studio, Leveraging an understanding of Builder.ai's AI-powered approach to help customers design and create apps efficiently.
• Identifying delivery and commercial risks arising from complex or novel requirements and proposing alternative solutions to mitigate.
• Contributing to the development of proposals and responses to RFPs (Requests for Proposals), providing technical details, solution architectures and plans.
• Advising the customer on scoping and phasing delivery to optimize their time to value.
• Collaborating with the sales team to identify opportunities, qualify leads, and develop winning sales strategies. Working closely with internal Architecting and product teams to ensure seamless project delivery.
• Guiding customers through proof-of-concept (POC) projects to validate the feasibility and effectiveness of proposed solutions.
• Building and maintaining strong relationships with customers, acting as a trusted advisor throughout the sales process and beyond.
• Staying informed about competitor offerings and market trends in the software development industry. Continuously expanding knowledge of Builder.ai's evolving platform and services in order to communicate the most up to date solutions and capabilities.

Researching and understanding customer industries and business models to effectively tailor solutions to their specific needs.

Requirements

A bachelor's degree in computer science, engineering, or a related field is preferred. A strong understanding of software development principles, architectures, and associated technologies is essential.
Familiarity with the concepts and benefits of composable software is highly desirable. Experience with modular architectures, APIs, and integrations is a plus.
Exceptional listening, communication and presentation skills are essential for effectively understanding and conveying technical information to both technical and non-technical audiences. This includes the ability to articulate complex concepts clearly and concisely, both verbally and in writing.
Ability to work collaboratively with customer and partner teams, as well as internal Builder.ai Sales, Product and Engineering teams to create winning propositions for customers.
Ability to identify delivery and commercial risks and propose strategies alternatives and solutions to mitigate these risks
Strong analytical and problem-solving skills are crucial for understanding customer challenges and designing effective solutions.
The ability to think critically and creatively to address unique customer needs is essential.
Prior experience in a customer-facing role, such as sales engineering, consulting or product development, is highly valuable.
A proven track record of building rapport and establishing trust with customers is essential. Experience using CRM software and other relevant tools is a plus.

Benefits

• Discretionary variable pay or commission scheme dependant on your role
• Stock options in a $450 million funded Series D scale-up company
• Hybrid working
• 24 days annual leave + public holidays
• 2 x Builder family days each year
• Time off between Christmas and New Year
• Generous Referral Bonus scheme
• Fully funded Private Medical Insurance
• Free lunch at our state of the art working environment in Gurugram