Software Development Manager, Cart Experience

The Shopping Cart is a foundational element of nearly all online shopping. At its core, Cart is a collection of items that a customer intends to purchase, and because the customer personally added these items, they have an affinity for Cart as ?my? gathering place on Amazon. Customers also use Cart as an extension of their shopping process to compare items, budget their purchase or save items for later consideration. We serve millions of daily customers worldwide across all devices and enable business teams within Amazon to innovate on behalf of customers.

What we do

We own and operate full stack technology to serve all Amazon Cart customers worldwide and support hundreds of builders to innovate in Cart on behalf of customers. We build and improve the customer experience based on customer insights, business analytics and strategic investments to resolve customer pain points and support the constantly expanding selection of product and programs available on Amazon. We ensure our systems are always available to provide customers the same delightful experience during peak traffic events.

Key job responsibilities

Own systems responsible for Cart experience on the Amazon store worldwide

Establish and execute short and long-term architecture roadmaps for the business

Manage a development team focused on building and accelerating customer facing innovation

Hire and manage performance for direct reports of Software Development Engineers and Quality Assurance Engineers

Improve efficiency and reliability of the Cart system to ensure customer trust, performance, and availability during peak traffic events

Engage with internal business teams to establish and build strong relationships to accelerate the innovation for customers across all business programs

Represent the technical team to senior leadership across the company through written and verbal communication

About the team

We encourage collaboration across the disciplines within Cart. You will have the opportunity to work closely with product managers, UX designers and business intelligence engineers to innovate, measure, analyze and then refine the experiences we deliver to millions of customers across the planet on a daily basis.

As part of the Cart team you will have a strong drive for results, great interpersonal skills and be eager to collaborate in a fast-paced environment.

Basic Qualifications

3+ years of engineering team management experience

7+ years of engineering experience

8+ years of leading the definition and development of multi tier web services experience

Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

Experience partnering with product or program management teams

Preferred Qualifications

Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.