Job Description
Join Trustmi Operation team. Help drive our world-class threat monitoring and fraud detection platform securing organization funds.
Be part of the analysts team, work with customers and key POCs, to provide an additional level of security and confidence, by leveraging unique intelligence feeds, threat logs, and IOCs. Collaborate with our world-class research team and various RnD teams as you help shape our product, help customers be more secure, and immerse yourself to the cyber fraud tech ecosystem.
- Proactively monitor and review threats and suspicious events from trustmi customers
- Investigate alerts, triage, deep dive, and come up with proper action items and remediation plans.
- Use multiple sources of data Trustmi intelligence trust network, external threat feeds, etc
- Support customer's payment processes and workflows
- Maintain excellent customer satisfaction through professional, proactive and personal service
- Work closely with our research and development team
- Contribute to our knowledge base by creating fraud analysis reports and best practices
Requirements
- Exceptional analytical skills, creative out-of-the-box thinking, and analytical mindset with research orientation
- Self-initiative, multitasker, and problem-solving approach
- Experience in research, information collecting, monitoring and analysis
- Professional and articulate with excellent written and verbal communication skills
- Experience working and configuration rule engines -Advantage
- Experience with incident response, and computer forensic investigations -Advantage
Key skill Required
- Analysis
- Articulate
- Communication
- Computer Forensic
- Configuration
- Customer Satisfaction
- Development
- Ecosystem
- Forensic
- Incident Response
- Initiative
- Intelligence
- Knowledge Base
- Orientation
- Proactive
- Remediation
- Research
- Security
- Triage
- Verbal Communication
- Written and Verbal Communication
