Site Support Analyst

PrePass® is North America's most trusted weigh station bypass and toll management platform. We're transforming how the transportation industry operatescreating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It's what we do best, and we do it to meet the demands of the road every day.

That's why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.

P osition Description

We are seeking a full-time Support Engineer/Analyst to join our Site Support Team in the Network Operations Center. This is a hybrid position based out of Phoenix, AZ, reporting to the Senior Business Manager. Candidate will be responsible for analyzing commercial vehicle credential data from state and federal sources, to ensure we are providing our customers with the correct signal to help them bypass weigh stations nationwide.

Key Responsibilities

• Verify commercial vehicle credential data, such as registrations and other vehicle information, across multiple databases.
• Perform data quality analysis to identify, track, and correct data discrepancies from both internal and external sources.
• Manage, interpret, and summarize large datasets effectively.
• Develop and maintain data validation processes, policies, and procedures to ensure data accuracy and completeness.
• Collaborate with internal teams and external vendors to understand data requirements and to provide insights and recommendations to drive business decisions.
• Stay updated with industry regulations and standards related to commercial vehicle credentials and data management.

Requirements

Required:

• 1-2 years of experience in data analysis and writing SQL queries.
• Proficiency in data analysis tools such as SQL and Excel.
• Strong problem-solving skills with the ability to think critically and make data-driven decisions.
• Excellent verbal and written communication skills.
• Experience with Microsoft Office products, such as Word, PowerPoint, and Excel, including generating pivot tables and familiarity with Excel formulas.

Preferred:

• Knowledge of commercial vehicle industry regulations and standards.
• Familiarity with commercial vehicle credentials, such as IFTA and IRP (training will be provided as needed).
• Experience utilizing Six Sigma Lean or other continuous improvement methodologies for root cause analysis.
• Understanding of data lake architecture.
• Experience with data visualization tools such as Power BI.

Benefits

How We Will Take Care of You

• Robust benefit package that includes medical, dental, and vision that start on date of hire.
• Paid Time Off, to include vacation, sick, holidays, and floating holidays.
• 401(k) plan with employer match.
• Company-funded "lifestyle account" upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
• Tuition Reimbursement Program.
• Voluntary benefits, to include but not limited to Legal and Pet Discounts.
• Employee Assistance Program (available at no cost to you).
• Company-sponsored and funded "Culture Team" that focuses on the Physical, Mental, and Professional well-being of employees.
• Community Give-Back initiatives.
• Culture that focuses on employee development initiatives.

Qualification

High School or equivalent